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Excellent access to Universal Studios.

The decor is beautiful. The workers on the premise are WONDERFUL. I mean everyone was great, from the time you pull up onto the property. The manager Steve was able to answer all of our questions and when I am in LA again I will be staying at the Biltmore. The parking fee is a little expensive but everything else was wonderful.

Great stay

Clean, friendly staff.

The staff were friendly, check-in was easy, main areas clean. Disappointed in quality of pillows, made sleeping very difficult & was sore in the morning. Did not like the door that attached rooms, as we could hear everything on the other side of the door & there was about an inch of space between your floor & door in which light from the room next door came through. Didn’t feel safe with the setup for potential joining rooms. No hygiene products available in bathroom. Expected more from a Sheraton, especially for the price we paid.

Accessible location

Check in was smooth, the hotel was quiet.

I did not like that the fridge was empty and the toilet was not working when we checked in

Every thing was good