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"Check in “complicated “"

"There was hair on the pillow upon arrival, mildew on the ceiling of the floor we stayed at. Brown spots in the shower. Microwave was filthy the whole 3 days we used it. Staff was so inattentive and cold"

"Good "

"A very pleasant stay. Staff were great ambassadors, and extremely accommodating. Airport proximity and regularly scheduled shuttle were another plus, even for us non-business travelers. Great neighborhood for strolling and dining. San Fernando Blvd and its offshoots something of a Restaurant Row, you can eat out three meals a day for a week--without a car--before needing to repeat a restaurant. We weren't in town long enough to try the hotel's cafe."

"The valet parking is a total rip off and when I left at 4:30AM the valet was nowhere to be seen. I believe was sleeping in his car and someone had to go find him. Unacceptable!! I will never stay in a Sheraton hotel again."

"Yes "

"Did not use. "

"Our first room didn’t have hot water, but they quickly moved us to another room. Everything else about the stay was seamless!"

"Front staff was not helpful answering questions Did not have first aid kit w band aids "