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Reception staff were rude and inefficient and difficult to check out as they were "too busy" on their computers . Told to go back and line up until I was called . What do they think the guests are? Dogs?
stayed overnight. Hotel was clean and comfortable. Quiet w spacious rooms
Excellent hotel with excellent service. Complimentary airport shuttle service is why I chose this hotel but the service, food, location, amenities were all great. Will definitely be my hotel of choice when I need to fly out of LAX.
Bathroom wasn't thoroughly cleaned, hair was all over the floor, spoke with the front desk, they rectified the situation immediately. Staff was friendly. They were doing renovations, overall a good place to stay
The staff was very nice and always made you feel very welcomed with bright smiles and kind gestures. The valet parking was superior, my car was there before we came down from our room every time. This place was very clean outside and inside. Everything was just about perfect.
Stayed there 3 nights, staff is really nice, fitness room and pool are fantastic. Room and bed are comfortable and big. I recommend to everyone visiting Los Angeles by car to stay there.
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