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Reception staff were rude and inefficient and difficult to check out as they were "too busy" on their computers . Told to go back and line up until I was called . What do they think the guests are? Dogs?
The staff at the front desk was very friendly and professional. didn't like the glass doors for the bathroom. Light that the snack area was open 24 hours with real pizza real coffee real food. Overall it was a good hotel.
stayed overnight. Hotel was clean and comfortable. Quiet w spacious rooms
The staff was very nice and always made you feel very welcomed with bright smiles and kind gestures. The valet parking was superior, my car was there before we came down from our room every time. This place was very clean outside and inside. Everything was just about perfect.
Stayed there 3 nights, staff is really nice, fitness room and pool are fantastic. Room and bed are comfortable and big. I recommend to everyone visiting Los Angeles by car to stay there.
Housekeeping saw my cut-up toothpaste tube that was close to empty. Provided us with 3 satchels of toothpaste. (Toothpaste is not provided by hotel by the way). But we appreciate the kind initiative. Quality toiletries were provided
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