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"Enjoyed our stay and will be back soon . The paddle boat's a great addition"…""Enjoyed our stay and will be back soon . The paddle boat's a great addition"WWW…"

Reviewed on 9 Jun 2020

"First room given smelled like smoke. I was given another room right away. 2nd room the shower did not work but I did not know until early morning. The room and bathroom was clean and was almost perfect except the shower. Also there was no hot water."…""First room given smelled like smoke. I was given another room right away. 2nd room the shower did not work but I did not know until early morning. The room and bathroom was clean and was almost perfect except the shower. Also there was no hot water."WWW…"

Reviewed on 23 Sep 2020

"Excellent hotel! Staff and service was outstanding! It was busy there when we stayed, but our ecxpectations were exceeded in almost every way! Roof top pool is awesome!"…""Excellent hotel! Staff and service was outstanding! It was busy there when we stayed, but our ecxpectations were exceeded in almost every way! Roof top pool is awesome!"WWW…"

Reviewed on 28 May 2020

"This was my second time staying in this hotel. Everything is clean and there is plenty of shopping and restaurants close by. The area feels safe to walk around and enjoy what the area has to offer. The hotel staff was amazing. When I checked in, I was informed that the room I requested and payed ..."…""This was my second time staying in this hotel. Everything is clean and there is plenty of shopping and restaurants close by. The area feels safe to walk around and enjoy what the area has to offer. The hotel staff was amazing. When I checked in, I was informed that the room I requested and payed ..."WWW…"

Reviewed on 28 Sep 2020

"Loved the hotel room. It was absolutely gorgeous. The rooftop pool was beautiful but too cold to get in. My boyfriend and I went to get a drink at the rooftop bar around 7:40pm and they were already closing down. They should be open til 10 like the pool. We were also told they didn’t close until ..."…""Loved the hotel room. It was absolutely gorgeous. The rooftop pool was beautiful but too cold to get in. My boyfriend and I went to get a drink at the rooftop bar around 7:40pm and they were already closing down. They should be open til 10 like the pool. We were also told they didn’t close until ..."WWW…"

Reviewed on 15 Oct 2020

"Great customer service! Cute decor! Located right across The Grove so you can easily walk to everything."…""Great customer service! Cute decor! Located right across The Grove so you can easily walk to everything."WWW…"

Reviewed on 18 Oct 2020

"Elevators were being worked on while we were there, location is good, close to several restaurants and good walk to scenic spots in pasadena, room is relaxing and clean.."…""Elevators were being worked on while we were there, location is good, close to several restaurants and good walk to scenic spots in pasadena, room is relaxing and clean.."WWW…"

Reviewed on 2 Oct 2020

"The bed was really comfortable, really really good AC. but what I liked the most was the size of the room. Pretty spacious."…""The bed was really comfortable, really really good AC. but what I liked the most was the size of the room. Pretty spacious."WWW…"

Reviewed on 20 Oct 2020

"A hidden gem offering almost free parking! Great location, friendly staff."…""A hidden gem offering almost free parking! Great location, friendly staff."WWW…"

Reviewed on 19 Oct 2020

"The Sofitel staff was warm and charming and helped in every way they could with all the co-vid restrictions. They took amazing care and the hotel was clean!!"…""The Sofitel staff was warm and charming and helped in every way they could with all the co-vid restrictions. They took amazing care and the hotel was clean!!"WWW…"

Reviewed on 18 Oct 2020

"Pool was closed and bagged breakfast was poor. Took 3 room changes to get a good room. Staff tried to be very helpful and was nice."…""Pool was closed and bagged breakfast was poor. Took 3 room changes to get a good room. Staff tried to be very helpful and was nice."WWW…"

Reviewed on 14 Oct 2020

"Food, drinks and parking a little price. I am done."…""Food, drinks and parking a little price. I am done."WWW…"

Reviewed on 17 Oct 2020

"Great customer service! Everything was clean and convenient."…""Great customer service! Everything was clean and convenient."WWW…"

Reviewed on 15 Oct 2020

"Great location! Walking distance to Americana and Galleria. Lots of popular eateries near by including Portos bakery :)"…""Great location! Walking distance to Americana and Galleria. Lots of popular eateries near by including Portos bakery :)"WWW…"

Reviewed on 20 Oct 2020

"This is a great location within walking distance of everything, including the beach. The hotel was undergoing a remodel while we were there, but it was quite at night, so the construction noise was not a problem. We will be back to see how the "new" hotel looks! All of the staff was very ..."…""This is a great location within walking distance of everything, including the beach. The hotel was undergoing a remodel while we were there, but it was quite at night, so the construction noise was not a problem. We will be back to see how the "new" hotel looks! All of the staff was very ..."WWW…"

Reviewed on 14 Mar 2020

"Great Location, close to great shopping and food."…""Great Location, close to great shopping and food."WWW…"

Reviewed on 19 Oct 2020

"The room was nice and clean. The staff was friendly. Most of the parking is in the back of the hotel, I was not comfortable parking in that area and luckily was able to park in one of the two spaces in the front.."…""The room was nice and clean. The staff was friendly. Most of the parking is in the back of the hotel, I was not comfortable parking in that area and luckily was able to park in one of the two spaces in the front.."WWW…"

Reviewed on 24 Mar 2020

"Clean, property, friendly, if distant, staff and very convenient location"…""Clean, property, friendly, if distant, staff and very convenient location"WWW…"

Reviewed on 13 Aug 2020