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Sonesta Los Angeles Airport LAX

Photo gallery for Sonesta Los Angeles Airport LAX

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Outdoor pool
1 bedroom, pillow-top beds, in-room safe, individually decorated
1 bedroom, pillow-top beds, in-room safe, individually decorated
1 bedroom, pillow-top beds, in-room safe, individually decorated

Overview of Sonesta Los Angeles Airport LAX

VIP Access

Sonesta Los Angeles Airport LAX

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
5985 W Century Blvd, Los Angeles, CA, 90045

Explore the area

  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)2 min drive
  • Popular LocationSanta Monica Pier15 min drive
  • Popular LocationSanta Monica Beach22 min drive
  • Popular LocationHollywood Walk of Fame49 min drive

Choose dates to view prices

About this area

Los Angeles

Sonesta Los Angeles Airport LAX is located near the beach and in an area with good airport proximity. Los Angeles Forum and Petersen Automotive Museum are cultural highlights, and travellers looking to shop may want to visit Abbot Kinney Boulevard and Venice Beach Boardwalk. Ready for a night out? Consider Shrine Auditorium and Porsche Experience Center. Looking to get your feet wet? Snorkelling and surfing/boogie boarding adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Promenade at Howard Hughes Parkway Center - 4 min drive
  • Toyota Sports Center - 4 min drive
  • Santa Monica Pier - 15 min drive
  • Santa Monica Beach - 22 min drive
  • Hollywood Walk of Fame - 49 min drive

Getting around

  • Aviation/Century Station - 12 min walk
  • Commerce Station - 25 min drive
  • Los Angeles Intl. (LAX) - 2 min drive

Restaurants

  • Where to eat
  • Landings – Restaurant offering American cuisine. Serves breakfast and brunch daily. Kids' menu available.
  • Century Taproom – Al fresco dining restaurant with a bar offering American cuisine. Serves lunch, dinner and light fare daily. Kids' menu available.
  • Boulevard Market Cafe – Café offering American cuisine. Serves breakfast, lunch, dinner and light fare daily.
  • Yokoso Sushi Bar – Al fresco dining sushi bar with a bar offering Japanese cuisine. Serves dinner daily.

About this property

Sonesta Los Angeles Airport LAX

4-star hotel with 4 restaurants and free airport shuttle
This smoke-free hotel features 4 restaurants, an outdoor pool and a fitness centre. An airport shuttle is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 613 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like washers/dryers and fridges.
Sonesta Los Angeles Airport LAX offers 613 forms of accommodation with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 36-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and public transport

  • Self parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Extended parking on site (USD 22.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Full breakfast available for a fee weekends 6:00 AM–10:00 AM: USD 20-55.00 for adults and USD 20.00-32 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer

Entertainment

  • 36-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 99
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 400 per stay
  • Resort fee: USD 17.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 55.00 for adults, and USD 20.00 and USD 32 for children (approximately)
  • Self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Extended parking fee: USD 22.00 per night
  • Late check-out fee: USD 99 (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Facilities fee: USD 15.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel
Crowne Plaza Hotel Los Angeles International Airport
Crowne Plaza Los Angeles International Airport
Crowne Plaza Lax
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 1952 out of 4403 reviews
5 - Excellent 44%
Rating 4 - Good. 1495 out of 4403 reviews
4 - Good 34%
Rating 3 - Okay. 519 out of 4403 reviews
3 - Okay 12%
Rating 2 - Poor. 249 out of 4403 reviews
2 - Poor 6%
Rating 1 - Terrible. 188 out of 4403 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Disliked: Amenities
Parking prices very high, Also their food options were expensive $14 for oatmeal. Rooms very small and could use some updating. TV was about to break kept showing green and blue lines
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the airport was great!
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely young crew
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TL;DR: The bathroom had a consistent foul odor, mold in the sink, and the shower was broken. Initial customer service was horrible upon bringing these issues to light. I checked in easy enough around 5 pm for a super short stay ahead of an early flight out of LAX. The bathroom smelled so foul as if the toilet hasn't been flushed but I ignored it since it appeared clean. At 3 am when I went to shower before checking out, I noticed it was broken. It would not turn on at all! I also noticed mold within the sink! I called down to the front desk where I was advised to "turn it on" as it should work...yeah, I tried buddy. Anyway, I checked out and asked for a refund immediately. The front desk woman was so inattentive and the manager on duty who overheard me asking for a refund immediately told me to call Expedia. I contacted Expedia right away and after hearing the issue, they circled back to tell me the hotel denied the request for a refund when they reached out. Upon returning from my trip, I went directly to the hotel to speak to the same manager who told me to call Expedia! Another manager was on duty and told me the request because the other manager said the shower was working (I took video of it NOT working and pictures of the mold) and said there was only A LITTLE BIT OF MOLD so they would not refund me for the stay. I wound up receiving a refund upon showing evidence to a new manager but save yourself the trouble and do not book here!!
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness
Hotel is fine to stay in close to the airport. Shuttle works great. Resort fee is a joke since the pool area is very small and unappealing.
Stayed 1 night in Oct 2021