First of all, it’s completely false advertising that this is a 4 star property. This is a 2 star property at best! The property is dilapidated and worn down, and worse of all, filthy. There were ants in our room, hair on the floor, the bathroom clearly wasn’t cleaned properly, and for some reason our room shared a balcony with another guest (this wasn’t mentioned as a possibility anywhere in our booking - this is a safety issue and I would not have booked if I had known). No bar/restaurant, and the check in process was a headache. First of all, we couldn’t even get in the hotel lobby at first; doors are locked 24-7 (considering we were harassed while waiting outside to be let in, I can understand why they keep doors locked). The receptionist saw us and left the desk without checking us in or greeting us, then when he finally deigned to acknowledge us, I had to sign a suspiciously long liability waiver which I’ve never had to do at any hotel. The only good thing about this property is they have e-chargers and Tesla destination chargers. Such a scam that they charge 4 star hotel prices when the experience is motel at best.
