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"Staff very helpful, great location and lovely breakfast!"

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"Room was spacious, we had a double window viewpoint, which was lovely. Room was really nice, lots of tea options and coffee options. staff were lovely. We had a really great time."

"The room was excellent. We especially enjoyed the Club Room."

"Good"

"The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back."

"Everything "

"Fantastic room, fantastic breakfast, fantastic area and fantastic hotel amenities. Slightly miffed that Nespresso machines appear to have been taken out of the rooms though - difficult to get a decent coffee first thing in the morning. Perfect for business trip - great hanging space for suits, irons for shirts, desk for working, sofa for chilling and the bed is super comfy. "

"The room was very clean and very comfortable. Staff were very helpful and welcoming. We finally enjoyed our stay. The only issue I had was once we got home. It took five days to get the pending money back into my account and I had to ring the hotel as they had overcharged me by £150 which if I hadn’t of queered it I wouldn’t have got it back it was just aggro. I didn’t need once we got home."