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"Breakfast was great. The rooms were exceptionally nice. The staff is extremely helpful and courteous. The location is fantastic for walking to shops, restaurants and tourist sites."

"Room had a little kitchenette with plates, little sink, microwave - super handy! Amazing view from 12th floor. Didn’t bother with breakfast as the queue was massive. Staff were lovely. Lighting in the room was excellent, various options for different moods! Would definitely stay again. Great location."

"This hotel is in the middle of Birmingham, within walking distance to the Bullring and New Street Station, so ideal for an overnight stay. I would recommend the Executive Rooms, whilst you pay a minimal amount more, they are of a much better quality than the other rooms. I had a slight issue on my last stay but the reception staff sorted it immediately. "

"Clean rooms. Decent breakfast. Good location. Desk staff slightly disorganized. Slightly touristy area for business travel but nice to walk around in the evening."

"Very nice rooms and the staff was extremeley helpful with questions, transit and anything else we needed."

"A lovely hotel ideally located with parking close by. The young man on check in couldn't have done more. Nice room and fabulous breakfast."

"The location was perfect. Close to a few tube stations. The free washer and dryer was so helpful. Didn’t even need to pack soap. We really appreciated the ice machine and filtered water dispenser with provided refillable bottles. Would stay here again."

"Very clean bed - lovely hotel too. Gym and spa were awesome and we definitely will return. "

"The beautiful Palm Court is amazing! "