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"Really nice place… they are nice persons there "

"A wonderful stay at this beautiful and authentic hotel. What a great location with lots of cafés and restaurants in all directions. All staff were superb. The pool and terrace were very nice."

"Clean room. Friendly staff. security. good food and walking distance to Old San Juan. "

"Excellent!"

"BEST VACATION EVER"

"Great location, clean room "

"Room was acceptable "

"Great staff very friendly very luxurious"

"The property is huge and it takes a little while to orient to the different hotels, pools and other facilities. The water park was very nicely maintained and there were many different rides ranging from thrilling to relaxing. Would have appreciated some information on conditions of the different beaches daily in the app as well as restaurant closures. The pools were clean and there were plenty of chairs. Would have been nice if there were more locations to get beach towels. The restaurants can be very expensive but there were plenty of warnings about the price. What we found annoying was that several places were closed, especially when the crowd got larger. In the evenings there was not much in terms of entertainment especially for kids/teens. The room was quite spacious but our phone was not working and no one came to fix it despite speaking with front reception in person. We got the ocean view room so we enjoyed the gorgeous views daily. Overall this was a lovely stay. It was our first time but probably not the last!"