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Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Featured image
Outdoor spa bath
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Civic Hotel Autograph Collection

Civic Hotel Autograph Collection

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
13475 Central Avenue, Surrey, BC, V3T 0K2

Explore the area

  • Popular LocationCentral City Shopping Centre8 min walk
  • Popular LocationHolland Park10 min walk
  • Popular LocationGuilford Town Centre8 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)36 min drive

Choose dates to view prices

About this area

Surrey

Located in Surrey, Civic Hotel Autograph Collection is in the city centre and near a metro station. Metropolis at Metrotown and Coquitlam Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Central City Shopping Centre - 8 min walk
  • Holland Park - 10 min walk
  • Bear Creek Park - 4 min drive
  • Surrey Arts Centre - 8 min drive
  • Guilford Town Centre - 8 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Port Coquitlam Station - 15 min drive
  • Vancouver International Airport (YVR) - 36 min drive

Restaurants

  • Where to eat
  • Prado Cafe – Serves breakfast, lunch, dinner and light fare daily.
  • Dominion Bar & Kitchen – Restaurant with a bar offering local cuisine. Serves brunch, lunch and dinner daily, happy hour available.

About this property

Civic Hotel Autograph Collection

4-star hotel near Holland Park
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a conference centre, a seasonal outdoor pool and a business centre. All 144 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also find coffee makers and free newspapers. Housekeeping is available on request.
Civic Hotel Autograph Collection offers 144 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: CAD 21.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Romanian

Business services

  • Business centre
  • Computer station
  • Conference centre (7978 square feet of space)
  • Meeting rooms 8

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
2 per room (up to 110 lbs/50 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: CAD 21.00 per person (approximately)
  • Self-parking fee: CAD 14 per day (in/out privileges)
  • Valet parking fee: CAD 24 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 244 out of 390 reviews
5 - Excellent 63%
Rating 4 - Good. 104 out of 390 reviews
4 - Good 27%
Rating 3 - Okay. 23 out of 390 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 390 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 390 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, modern and well situated. The restaurant in the hotel was great and the staff were very kind, helpful and excellent to chat with. They were eager to guide us and answer all our questions in regards to sites, sky train etc.. Overall an excellent hotel, would definitely stay here again:)
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I love the service and warm welcome
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice room, friendly service. Unfortunately the pool was closed, which i was looking forward to using.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated style, bright, good staff attitude and service. Paying for parking, lot was full, went to overload and waited 20 minutes for security to show us where to park.
Stayed 2 nights in Jun 2021

5/5 Excellent

Stayed 2 nights in Jun 2021