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Pinnacle Hotel at the Pier

Photo gallery for Pinnacle Hotel at the Pier

View from property
Bicycling
Front of property – evening/night
Superior Room, 2 Double Beds, View (Harbourview) | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

Explore the area

  • Popular LocationLonsdale Quay Market2 min walk
  • Popular LocationLonsdale Quay Seabus Terminal5 min walk
  • Popular LocationPort of Vancouver13 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)42 min drive

Room options

About this area

North Vancouver

Located by the ocean, Pinnacle Hotel at the Pier is in Lower Lonsdale, a neighbourhood in North Vancouver with great shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Guests love the hotel's central location.
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Map

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Lonsdale Quay Seabus Terminal - 5 min walk
  • Canada Place Cruise Ship Terminal - 13 min drive
  • Port of Vancouver - 13 min drive
  • Canada Place - 14 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver International Airport (YVR) - 44 min drive

Restaurants

  • Earnest Ice Cream - 2 min walk
  • Tim Hortons - 1 min walk
  • Tap & Barrel - Shipyards - 2 min walk
  • Streetcar Brewing - 2 min walk
  • Shipyards Coffee - 3 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-certified hotel near Stanley Park
You can look forward to a terrace, dry cleaning/laundry services and a bar at Pinnacle Hotel at the Pier. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Lobby Restaurant, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a lift
  • A banquet hall, luggage storage and a front desk safe
  • ATM/banking services, concierge services and a 24-hour front desk
  • Guest reviews say great things about the pool and central location
Room features
All 106 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch HDTVs with cable channels
  • Recycling, fridges and microwaves

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (CAD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Lobby Restaurant
  • Pier 7 Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 10 to 18 per person
  • Covered self-parking fee: CAD 29 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of 8 Jun 2023, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on 11 Jun 2023 start from ₹19,386.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pinnacle Hotel at the Pier pet-friendly?

Yes, this property allows pets (limit 2 per room). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Pinnacle Hotel at the Pier?

Self-parking is available for CAD 29 per day.

What time is check-in at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pinnacle Hotel at the Pier?

Checkout is at 11 AM.

Where is Pinnacle Hotel at the Pier located?

Located in Lower Lonsdale, this eco-certified hotel is 0.1 mi (0.2 km) from Lonsdale Quay Market and within 3 miles (5 km) of Canada Place Cruise Ship Terminal and Canada Place. Vancouver Waterfront and Granville Street are also within 3 miles (5 km). Waterfront Metro Station is 29 minutes by foot.

Pinnacle Hotel at the Pier Reviews

Pinnacle Hotel at the Pier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 231 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 42 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 13 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 14 out of 1000 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness
Did not like the pillows they were too big to sleep on, the drapes did not keep the light out in the morning. The shampoo and conditioner is very poor quality.
Stayed 8 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice amenities with an excellent staff. Convenient location. HVAC issues, humid and warm most of the time.
Stayed 3 nights in May 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property - WiFi was a bit slow but otherwise great.
Stayed 1 night in Jun 2023

10/10 Excellent

May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Fawn, Bella Coola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, loved the restaurant discount and room upgrade.
Stayed 1 night in May 2023

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Wonderful stay. A big thank you to the staff for making things so easy. Was a beautiful place!
Stayed 2 nights in May 2023

10/10 Excellent

mehede, corning

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
we didnt get water facing room
Stayed 1 night in May 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay for North Vancouver- close to the Pier, Lonsdale Quay market, Capilano suspension bridge, and just a short drive over the bridge to South Vancouver! All of the staff were lovely, highly recommend!

10/10 Excellent

Tyrah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
liked it!
Stayed 1 night in May 2023