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Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Featured image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
4405 Central Blvd, Burnaby, BC, V5H4M3

Explore the area

  • AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive
  • Popular LocationCanada Place Cruise Ship Terminal27 min drive
  • Popular LocationVancouver Waterfront32 min drive
  • Popular LocationStanley Park39 min drive

Choose dates to view prices

About this area

Burnaby

Located in Burnaby, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping centre. Vancouver Waterfront and Capilano Suspension Bridge are notable landmarks, and travellers looking to shop may want to visit Granville Island Public Market and Robson Street. Looking to enjoy an event or a match while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's convenience for public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes on foot.

What's nearby

  • Crystal Mall - 6 min walk
  • Metropolis at Metrotown - 9 min walk
  • Canada Place Cruise Ship Terminal - 27 min drive
  • Vancouver Waterfront - 32 min drive
  • Stanley Park - 39 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 27 min drive

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Pet-friendly hotel connected to a shopping centre in Metrotown, walk to Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 100 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers and free local calls.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 forms of accommodation with a safe and free newspapers. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per accommodation, per night
1 per room (up to 20 lbs/9 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 455 out of 979 reviews
5 - Excellent 46%
Rating 4 - Good. 388 out of 979 reviews
4 - Good 40%
Rating 3 - Okay. 90 out of 979 reviews
3 - Okay 9%
Rating 2 - Poor. 26 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 979 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is very clean and tidy, great location
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seth was amazing, check-in was fast, friendly and welcoming (remembered our names all week). Room was perfect, large, comfortable and clean. Across from skytrain but very quiet. Breakfast included was easy and convenient. Location perfect and easy to find, used train and bus all week, around corner from mall and multiple restaurants, including Starbucks steps from front door. Pool was warm, clean and always available. Will stay again!
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was very friendly and helpful. The room was updated, clean and comfortable.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at especially with access to the mall. Bed was extremely comfy and the hotel staff was friendly and helpful. We would definitely stay again !!
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities
Excellent location! Very convenient
Stayed 5 nights in Jul 2021