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Element Vancouver Metrotown

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Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Element Vancouver Metrotown

Element Vancouver Metrotown

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCrystal Mall1 min walk
  • Popular LocationMetropolis at Metrotown9 min walk
  • Popular LocationBurnaby Hospital3 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive

Choose dates to view prices

About this area

Burnaby

In the city centre and near a metro station, Element Vancouver Metrotown is in an area with good shopping. TELUS World of Science and Queen Elizabeth Theatre are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Vancouver Waterfront. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena.
Popular Location

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 9 min walk
  • Deer Lake - 3 min drive
  • Burnaby Hospital - 3 min drive
  • Burnaby Lake Park - 7 min drive

Getting around

  • Metrotown Station - 9 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • Where to eat
  • Trattoria Burnaby – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner daily. Kids' menu available.

About this property

Element Vancouver Metrotown

Eco-friendly Burnaby hotel in Metrotown, walk to Metropolis at Metrotown
This smoke-free hotel features a restaurant, an indoor pool and a 24-hour fitness centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 169 rooms feature kitchens with fridges, microwaves and dishwashers, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, premium bedding and rainfall showerheads.
Element Vancouver Metrotown offers 169 forms of accommodation with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4373 square feet)
  • Meeting rooms 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 50 lbs/23 kg
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 19 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 673 out of 997 reviews
5 - Excellent 68%
Rating 4 - Good. 257 out of 997 reviews
4 - Good 26%
Rating 3 - Okay. 41 out of 997 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 997 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 997 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great are to stay in Burnaby. Good food close by at Trattoria and great views of surrounding city and mountains.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the: - location - friendly staff and great service - room is clean, good toiletries (built-in body wash, shampoo/conditioner), heated flooring - parking on same level - dining options - nice and cozy stay
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, cozy.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was newer and trendy.
Stayed 1 night in Apr 2021