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The New 401 Inn

Photo gallery for The New 401 Inn

Featured image
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk

Overview of The New 401 Inn

The New 401 Inn

2 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
2950 Boundary Road, Burnaby, BC, V5M3Z9

Explore the area

  • Popular LocationBurnaby Hospital16 min walk
  • Popular LocationJohn Hendry Park4 min drive
  • Popular LocationPlayland Amusement Park5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)32 min drive

Choose dates to view prices

About this area

Burnaby

Located in Burnaby, The New 401 Inn is in the city centre and near the airport. Port of Vancouver and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Metropolis at Metrotown and Pacific Centre Shopping Mall. Check out an event or a game at Pacific Coliseum, and consider making time for TELUS World of Science, a top attraction not to be missed. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Burnaby Hospital - 16 min walk
  • John Hendry Park - 4 min drive
  • Playland Amusement Park - 5 min drive
  • Burnaby Lake Park - 6 min drive
  • Metropolis at Metrotown - 12 min drive

Getting around

  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 9 min drive
  • Rupert Station - 14 min walk
  • Vancouver International Airport (YVR) - 32 min drive

About this property

The New 401 Inn

Burnaby hotel in East Side, near Burnaby Hospital
A fitness centre, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site. All 32 individually furnished rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
The New 401 Inn offers 32 forms of air-conditioned accommodation with free toiletries and blackout curtains. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: CAD 50
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 15 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

401 Inn
The New 401 Inn Hotel
New 401 Burnaby
New 401 Inn
New 401 Inn Burnaby
The New 401 Inn Burnaby
The New 401 Inn Hotel Burnaby

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 62 out of 535 reviews
5 - Excellent 12%
Rating 4 - Good. 127 out of 535 reviews
4 - Good 24%
Rating 3 - Okay. 138 out of 535 reviews
3 - Okay 26%
Rating 2 - Poor. 104 out of 535 reviews
2 - Poor 19%
Rating 1 - Terrible. 104 out of 535 reviews
1 - Terrible 19%

3.0/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.7/5

Property conditions & facilities

3/5 Okay

Business traveller
Disliked: Amenities
Room was clean but there was no cup for water and no in room coffee
Stayed 1 night in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ove staff
Very nice and helpful staff
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Great front desk staff!!!!
Amazingly accommodating front desk staff. Very welcoming and just great to check in after a long day of travel. Rooms were not in the greatest condition, but were clean.
Stayed 1 night in Sep 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing new in The New 401 Inn
It is a wooden built hotel, so much noise through out the night, did not enjoy my one night stay there
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gas station close by Food Nice to walk Central Good price Free parking
Stayed 1 night in Jun 2020