Search Gay-Friendly Hotels in Riviera Maya

This is one of the nicest hotels we have ever stayed in. The service is amazing.

We left this place for the end of our trip. It was a very good decision. If you want to do nothing and just be... it is the place. We didnt have a car, so you need to take in mind yhat hopping to Tulum, reqiure Taxis. But we knew that and did not want to leave. Going Outside this is like going out of the bubble. Why pop it. There were issues. Well it is 2022, staff is a challenging issue. But management aware, and knows to be accountant about un trained staff. (Well... the owner was...

Absolutely loved our time at Palmaia - the food was incredible (as a usually non-veg/vegan it was a huge treat and has inspired my husband and I to reduce our meat intake because we never missed it), the staff were all really lovely, the room had a great view and the beach was fab. We also went to several of their activities and the spa and really enjoyed them. Perfect spot for our babymoon/honeymoon!

Great staff, great rooms - just all round amazing.

Great hotel. Service and food are outstanding. My only complaint might be that my booked "junior suite with ocean view" technically had ocean view if you count a tiny sliver of blue on the horizon. Apart from that the place is insanely comfortable clean and well organized and that in a huge jungle area. It's also very professionally las Vegas style American which may be a pro or con depending on what you looking for. So all in all amazing hotel. Just don't sell somethibg as ocean view if you...

Excellent hotel. Very frequent Traveller. Usually stay in 5star luxury hotels, this was excellent both the hotel and the team. It was our first adult only and all inclusive and would massively recommend.

Sana was absolutely fantastic. Great location, staff are incredible. We had a room with a private lounge pool and it was absolutely spotless. Great air con, TV with Netflix (our other 2 Tulum beach hotels didn’t have this), great food and the architecture of the hotel is beautiful. Very peaceful and calming. We were also fortunate to see sea turtles nesting. Highly recommend this hotel. The staff make it particularly special.

If you're looking for a resort that feels like coming home, this is it. Every person here makes you feel like family. From arrival we were met with warmth. We were given a full hotel tour before being handed to our butler for the stay, Norma, who went above and beyond daily — looping us into the turtle release conservation program, sourcing medicine when I was unwell, and having the chef prepare a bespoke octopus dish for my wife — something not even on the menu, made purely because she...

What a great find can not fault it staff & service is excellent, location great, facilities perfect, rooms clean and comfy. And the main reason we selected the hotel was the a la carte and cocktails and they did not disappoint the food (especially the lunches) were superb as you’ll see from most of my photos. I even had time to relax and do a little sketch of the pool. It’s a little hotel which we wanted as not a big hotel person but if you want the sister hotel is a 5 minute walk along the...

The staff were very professional, helpful and friendly. A delightful stay at this hotel.

Es un Maravilloso lugar todas las instalaciones todo bellisimamente decorado limpio y el personal muy amable y dispuestos a ayudar todo el tiepo los ame

Good beachside accommodation. Good food and service. My only gripe about Tulum is why is everything so expensive compared to other resorts in Mexico? For example: (Mazaltan, Puerto Vallarta, Puerto Escondido, Zihuatanejo, Playa del Carmen, Puerto Morelos) They charge more money because they can. I liked Tulum but it really doesn't live up to the hype.

Can highly recommend this place if you want luxury, great food, attentive service and privacy.

Very helpful front desk staff. Very clean property, rooms, pool etc and walkable to all the best spots.