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"Comfortable , well maintained and humble staff , leadership team. The breakfast spread was outstanding and delicious . I personally like the fusion Resturant at the 2nd floor . Value for money ! "

"Excellent stay!"

"It was great experience"

"Food at JW Kitchen was awesome "

"ITC Sonar has the old world charm. It is trying very hard to stay relevant( and succeeding to some extent) after the advent of its bigger and better hotel next door, ITC Royal Bengal. But, for all its efforts, its a little jaded now. But its a large sprawling property. The Pan Asian restaurant is very good. A must eat place. A tip: Stay at ITC Sonar and use the facilities of its next door neighbor- ITC Royal Bengal"

"Great service."

"All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming. "

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "

"Very clean, comfortable and noise free room. Check in was quick, staff friendly and helpful. Room service good and quick. One prep was too spicy but gave us free ice cream to make up for it. Check out quick. Overall would definitely recommend!"