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Novotel Kolkata Hotel & Residences Hotel

Photo gallery for Novotel Kolkata Hotel & Residences Hotel

Premium bedding, down duvets, minibar, in-room safe

Overview of Novotel Kolkata Hotel & Residences Hotel

UNESCO Sustainable Travel Pledge

Novotel Kolkata Hotel & Residences Hotel

5.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
CF11 Action Area 1C, New Town Rajarhat, Kolkata, West Bengal, 700156

Guests rated this location 6.9/10

Explore the area

  • Popular LocationAxis Mall1 min walk
  • Popular LocationBiswa Bangla Convention Centre6 min drive
  • Popular LocationMother's Wax Museum11 min drive
  • AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.)33 min drive

Room options

About this area


Located in New Town neighbourhood, Novotel Kolkata Hotel & Residences Hotel is connected to a shopping centre. Axis Mall and Salt Lake City Centre Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nicco Park and Aquatica Water Park. Looking to enjoy an event or a match? See what's going on at Salt Lake Stadium or Netaji Indoor Stadium.

What's nearby

  • Axis Mall - 1 min walk
  • Biswa Bangla Convention Centre - 6 min drive
  • New Town Eco Park - 10 min drive
  • Mother's Wax Museum - 11 min drive
  • Ecospace Business Park - 15 min drive

Getting around

  • Kolkata Sir Gurudas Banerjee Station - 10 min drive
  • Belgachhia Station - 12 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 40 min drive


  • 47 South Tangra Road - 2 min walk
  • The Square - 4 min walk
  • Starbucks - 11 min walk
  • Cafe Coffee Day - 1 min walk
  • Country Roads Microbrewery Bar and Restaurant - 9 min walk

About this property

Novotel Kolkata Hotel & Residences Hotel

5-star luxury hotel located in New Town
Located close to Axis Mall and Biswa Bangla Convention Centre, Novotel Kolkata Hotel & Residences Hotel provides a return airport shuttle, a terrace and a cafe. Indulge in a body treatment, a body scrub and a manicure/pedicure at the on-site spa. The on-site restaurant, The Square, features international cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and a local area shuttle
  • Express check-in, 14 meeting rooms and wedding services
  • Guest reviews speak well of the dining options, breakfast and helpful staff
Room features
All 340 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Free toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: INR 799 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square
  • Sante
  • Blue Tokai

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli


  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 14


  • Garden
  • Picnic area
  • Terrace


  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding


  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)


  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge


  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in time starts at 2 PM
Express check-in available


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of INR 1000 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 799 per person
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Kolkata
Novotel Kolkata Hotel & Residences Hotel Hotel Kolkata

Frequently asked questions

Is Novotel Kolkata Hotel & Residences Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of INR 1000 per pet, per night.

How much does it cost to stay at ?

As of 27 Mar 2023, prices found for a 1-night stay for 2 adults at on 28 Mar 2023 start from ₹7,500.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Kolkata Hotel & Residences Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Kolkata Hotel & Residences Hotel?

Check-in begins at 2 PM.

What time is check-out at Novotel Kolkata Hotel & Residences Hotel?

Checkout is at noon.

Does Novotel Kolkata Hotel & Residences Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1400 per vehicle applies.

Where is Novotel Kolkata Hotel & Residences Hotel located?

This family-friendly Kolkata hotel is located near the airport, within 1 mi (2 km) of Axis Mall and Biswa Bangla Convention Centre. Mother's Wax Museum and Ecospace Business Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Novotel Kolkata Hotel & Residences Hotel and receive a full refund?

Yes, Novotel Kolkata Hotel & Residences Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Kolkata Hotel & Residences Hotel cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 73 out of 176 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 64 out of 176 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 16 out of 176 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 13 out of 176 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 10 out of 176 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




10/10 Excellent


Stayed 1 night in Feb 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff behavior was very good. Locality is a bit disadvantage. Properly is good
Stayed 2 nights in Feb 2023

4/10 Poor


Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms are pretty small for 3 people, takes a long time to get anything to the room and in general not coordinated and at a 5 star level.

10/10 Excellent


6/10 Okay


Liked: Cleanliness, property conditions & facilities, room comfort
The business lounge has sub standard drinks brand and food was pretty bad
Stayed 1 night in Dec 2022

6/10 Okay


8/10 Good


Stayed 10 nights in Nov 2022

6/10 Okay

SHOME, Wichita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I liked the room, cleanness of the floor and foods even though there were less fruits choice and fish items for dinner buffet. Customer service were poor. I asked them for wake up call as I need to catch flight; but didn't call. Therefore I was late into the Airport. When I woke up, NO water at all. I think they should keep an alternate options available for any type of emergency situation. What if people needs to go to washroom badly. Nobody can wait several hours until the water systems come back to normal. This was unacceptable to me.

10/10 Excellent

Ankush Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiting area was great. Table tennis and foosball were great. Just have 1 complaint: nobody accompanied us to the room to show us the way.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Highly Dissatisfied
I reached an hour after the mentioned checkin time, yet my room was not ready. I had booked a king bed room and instead was given a twin bed room because all single bed rooms were occupied. You should not have taken my booking if there were availability issues. There are many other properties in Kolkata to select from in this price range. I would've managed. Instead, i was made to wait (which i understand is not controllable and acceptable on rush days) but not getting the type of room i have reserved is really inconvenient. Why take bookings of more people than what you can occupy? It's better to leave a few rooms empty than make guests uncomfortable on their stay. This is very unprofessional.I am highly dissatisfied with this stay. I had come to Novotel with much better expectations.
Stayed 1 night in May 2022