- Liked: Amenities
- Disliked: Property conditions & facilities
The property is old and needs refurbishment. The staff was mostly warm and helpful, concierge in particular was wonderful. Amenities were great. The other issue which is not unique to this hotel (in India) is the need to “preauthorize” an amount on the cc. It would be ok, if they are able to reverse it smoothly in the end but my usual experience is negative. I have had to work with my bank to resolve the charges.