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We were upgraded to a Suite and that enhanced our entire stay. Buffet breakfast had a lot of varieties and well prepared. Staff were extremely courteous. We will definitely stay here when we visit Kolkata again.
The hotel is located in the "Salt Lake City" area, some distance from the centre of Kolkata. Taxis (inexpensive) and hotel cars (much more expensive) are readily available at or close to the hotel although the drivers may have limited English. The hotel "travel" desk provided a map but no other information ...
For instance, they charge you $70 for a one way shuttle from the airport. I took UBER and paid $10. The room service is high. But the quality and care and cheerful staff makes it an oasis.
Superb class hotel in new town . Near & convenient to and from airport. Wonderful environment and very close to shopping malls. Good food. Definitely shall return to this hotel in my upcoming visit in Kolkata.
Very friendly and helpful staff. Buffet breakfast/ lunch/ dinner is nothing to write home about. A la carte choices are good and very tasty.
The first experience of staff contact arriving at the ITC Sonar (Kolkata) was a pleasant one, filled with smiles and warm greetings. I also loved the award showcased about the entrance. It is a humbling reminder of our duty as human beings to be guardians of this earth. The ambience is always pleasant ...
Had a good experience regarding the stay at the hotel. However, we hosted a party for which we scheduled a F2F meeting with the hotel 4 months before arrival. But the banquet Manager did not have any documents and did not know anything about our previous communication with the hotel. After our 1st ...
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