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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

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Primary image
Outdoor pool
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Luxury Suite, 1 Bedroom, City View | Living area | 52-inch LED TV with satellite channels, TV

Overview of ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046

Explore the area

  • Popular LocationMilan Mela9 min walk
  • Popular LocationColumbia Asia Hospital19 min drive
  • Popular LocationScience City35 min drive
  • AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.)67 min drive

Room options

About this area

Kolkata

Located in Tangra neighbourhood, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is connected to the convention centre. Victoria Memorial and Howrah Bridge are notable landmarks, and travellers looking to shop may want to visit New Market and South City Mall. Enjoy an event or a match at Eden Gardens, and consider making time for Alipore Zoo—a top attraction that's not to be missed.

What's nearby

  • Milan Mela - 9 min walk
  • Acropolis Mall - 7 min drive
  • Columbia Asia Hospital - 19 min drive
  • Missionaries of Charity's Mother House - 24 min drive
  • Science City - 35 min drive

Getting around

  • Kolkata Sir Gurudas Banerjee Station - 6 min drive
  • Central Station - 8 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 69 min drive

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5-star luxury hotel in the heart of Tangra
You can look forward to a round-trip airport shuttle, an indoor public bath (no minerals) and shopping on site at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature vegetarian cuisine and brunch. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Wedding services, express check-out and a ballroom
  • Massage treatment rooms, a reception hall and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 456 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and laptop-compatible safes.
Extra amenities include:
  • Egyptian cotton sheets, memory foam beds and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 52-inch LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grand Market Pavilion
  • Royal Vega
  • Ottimo Cucina Italiana
  • Darjeeling Lounge
  • The Sky Point

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (60601 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Indoor public bath (no minerals)
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

82% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 12 2021 to July 30 2022 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 18 May 2022 to 31 August 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Frequently asked questions

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at on 9 Oct 2022 start from ₹9,000.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Royal Bengal, a Luxury Collection Hotel, Kolkata pet-friendly?

No, pets are not allowed at this property.

How much is parking at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Self-parking is free at this property.

What time is check-in at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle fee applies.

Where is ITC Royal Bengal, a Luxury Collection Hotel, Kolkata located?

Located in Tangra, this luxury hotel is within 6 mi (10 km) of New Market, Victoria Memorial and Alipore Zoo. South City Mall and Biswa Bangla Convention Centre are also within 9 mi (15 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 47 out of 82 reviews
5 - Excellent 57%
Rating 4 - Good. 16 out of 82 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 82 reviews
3 - Okay 9%
Rating 2 - Poor. 5 out of 82 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 82 reviews
1 - Terrible 9%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Doyeli
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very comfortable and luxurious. Buffet is grand and good coverage of food variety. Tastewise not evrything is excellent but quality wice pretty good. Pool is very maintained. Negative >Skylounge bar is a big bammer. The signature cocktails are not at all good same for classic cocktails. And there is not enough view from roof top. No open place Another problem is there is nothing for small kids like soft play area or anything though kids pool are there.. Oveall stay is very good for two reason . 1. Excellent room with beautiful view from higher floors of tower room . 2. Very much cordial and professional behavior of each and every employee . I will recommend for friends and family.
Stayed 1 night in Sep 2022

4/5 Good

PRIYANKO
Travelled with family
property need to me maintained well same is not like past
Stayed 1 night in Aug 2022

5/5 Excellent

Sarika
Stayed 4 nights in Jun 2022

4/5 Good

Anmol
Liked: Cleanliness, staff & service, property conditions & facilities
Property was really good but they didn’t have any facilities or amenity as everything was closed for Covid. Which makes it staying here not worth it to be honest. Also had to call a few times regarding construction noise in my room.
Stayed 3 nights in Jan 2022

1/5 Terrible

Vivek
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITC can not go this wrong …
Such a monumental property, such a legacy brand and such a poor service - unimaginable disaster. Everything, from arrival to elevator, to room service and condition, to restaurant. All unexpectedly bad.
Stayed 1 night in May 2022

3/5 Okay

Verified traveller
Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
F&B / Cleanliness a nightmare in this hotel!
Huge palatial property but pathetic service. Extremely poor room cleaning, extremely dirty lobby carpets and unacceptable F&B service. Breakfast and dinner had waiting everyday which is not justified considering the size of the hotel, restaurant staff was untrained and uncaring, requests took 15 to 20 to get fulfilled, cutlery pieces were missing in most meals, ill arranged tables, average breakfast and the most third rate coffee (deployed cheap coffee machines) in a 5 star.
Stayed 3 nights in May 2022

5/5 Excellent

Abhijit
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Bengal, Rural Bengal yet Royal Bengal
In this visit of mine to Kolkata, I stayed in 3 top rated hotels a week each and ITC Royal Bengal I found to be the best amongst the 3. A Real Bengal can be sensed in Royal Bengal on the walkways around the water bodies with ducks taking morning dips, water flowers, colorful fishes and I was fortunate enough to see even a Kingfisher.
Stayed 2 nights in May 2022

2/5 Poor

Soma
Stayed 4 nights in Apr 2022

5/5 Excellent

Clarence
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/5 Good

Alejandro
Stayed 1 night in Apr 2022