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Overview of Hyatt Regency Kolkata

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  • Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Regency, Suite, 1 King Bed

    Room amenities

    • 517 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
4.2
Very good
Rating 5 - Excellent. 161 out of 295 reviews
5 - Excellent 55%
Rating 4 - Good. 81 out of 295 reviews
4 - Good 27%
Rating 3 - Okay. 29 out of 295 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 295 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 295 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Firstly, reception staff rarely used to pick calls, even from my room I used to call them 2-3 time then they used tu answer my call. Secondly, I went to Kolkata for work purpose, during the whole stay I couldn’t sleep properly because every day there was some function going on and the music used to play till 2-3 AM. Thirdly, I was staying there for around 8-9 days and did 3 different booking from different platforms. During the stay I had my birthday and hotel didn’t bothered to wish me. They didn’t do anything. Moreover, for one day I was staying on someone’s behalf, and that was a smoking room, I’m a non smoker person. I asked them to clean the room, I was waiting for 1.5 hours and still they didn’t even start cleaning the room. I was little pissed of after that. They should have at least informed me about the time how much it will took. I was just waiting waiting n waiting. Room service is pathetic, if you ask for anything then you need to call them 2-3 time to remind them that you had asked them for something. Furthermore, food was good and the 2 girls from house keeping from third floor KAISHIKI and SUJATA were good, they better increase their pay. This was the only good thing. I have to change my hotel because of all these issues.
Stayed 3 nights in Jan 2021

3/5 Okay

Happy face iconLiked: Cleanliness, amenities
Stayed 1 night in Dec 2020

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020

2/5 Poor

Business traveller
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
Stayed 1 night in Sep 2020

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