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"The genuine hospitality at this hotel made our stay incredible, the team are wonderful and "

"From check-in/reception, to porters, to restaurant staff, has been wonderful. Every staff member had made us feel welcomed. Service with a smile was such a great experience. "

"I enjoyed my stay there and it’s an awesome location and also enjoyed the bar. As it’s a 5star hotel I was expecting better house keeping like providing iron, body lotion, slippers etc. "

"Service not up to the mark."

"The Elgin hotel is a beautiful old lady that needs a little bit of an up left but to compensate for that the quality of the food and the service and the interaction with the staff is five stars plus, I would definitely recommend anyone that’s looking for a wonderful place to stay to stay there we will gladly stay there again. Should the opportunity arise. "

"Friendly staff, spacious room"