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"Service not up to the mark."

"This was the fourth or fifth time that I have stayed at the Kempton Hotel. I have always found it a property that provides value for money. The staff are helpful and courteous; rooms are clean; breakfast offers a variety. The hotel is also very centrally located. I will choose to stay there again when I next visit Kolkata."

"Well-located budget hotel with friendly staff. My room was lit up at night by the hotel’s amazing original neon red sign"

"Service is so bad I told you before no water bathroom so dirty the bathroom floor, checking time waiting for one and half hours from front building has construction bad service, so many time I talk to GM he doesn’t care. You should blacklist this Hotel."

"The hotel staff were very helpful and friendly and we enjoyed the room, especially the ceiling fan. The hotel is in a very busy market street with fantastic street food. Unfortunately the market continues well into the small hours of the night and there was a nightclub next door that didn’t close until 2am. It was very hard to get to sleep through the loud music. If you struggle with sleep this might not be the best hotel for you. "