Search Hotels Near Thanthania Kalibari, Kolkata

"9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys. "

"Amazing hotel, breakfast was lovely, staff are friendly, spa treatments were excellent only thing I would improve is the pool which should be heated. Thanks for a great stay x"

"The hotel staff were very helpful and friendly and we enjoyed the room, especially the ceiling fan. The hotel is in a very busy market street with fantastic street food. Unfortunately the market continues well into the small hours of the night and there was a nightclub next door that didn’t close until 2am. It was very hard to get to sleep through the loud music. If you struggle with sleep this might not be the best hotel for you. "

"The hotel was wonderful. I was a solo traveler and felt very safe here. The concierge Amit seemed to be looking out for me. He was very helpful in everyway. I was able to walk to India Museum from this hotel as well as Saint John's Church for the Black hole of Kolkata memorial. The breakfast in the morning was very nice, although the staff did seem to have a hard time keeping everything fully stocked. I would definitely stay again."

"Nice, but dated hotel. Clean. Good service. "

"Excellent service and staff"

"This is not at all place to stay with such a amount too pricey no match to value for money "

"I stayed there from June 4th to 12th. I was impressed with the cleanliness of the hotel and politeness of the staff. The price was reasonable and very centrally located. The amenities were in great working condition and never did have any problems. Will return again if I need a hotel and will recommend it."

"Bed was hard as rock. Spoke to management. I did not stay I made it clear to the manager he told me that the kind of bed they have. I did not stay at there hotel. Transportation was bad and very noisy"