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A gem, a real 5 star hotel with heaps of character.
The Customer service is very prompt, staff are all friendly, the rooms were tidied every morning and the main attraction was the breakfast. There were quite variety of food and choices. I will recommend this hotel to friends and family.
An iconic property at the most happening street in Kolkata! Have always enjoyed my stay here! Excellent staff & good rooms & nice feel overall!
Best service, location, shopping, food - totally best. No other words to tell.
Great location for nearby sights and restaurants. Really friendly and helpful staff. Quirky signs dotted around the hotel.
Hotel is quite decent. Room size was bit small but bathroom was not less compared to 5 star. Staff were also courteous and ready to assist you with anything. Spa & Gym were also well maintained. Found food also to be satisfactory. Overall a thumbs up for the hotel If any one is coming there for US ...
Everything from check in to room service was top notch.
This hotel has the worst management we have ever experienced. They are horribly rude, they do not honor reservations made on Expedia and they do not treat their guests with respect. They will not help you at all if you need to make a call or book a car. The hotel is dated and the hallways are used ...