Taj City Centre New Town Kolkata

Photo gallery for Taj City Centre New Town Kolkata

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Taj City Centre New Town Kolkata

Taj City Centre New Town Kolkata

5.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.5/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
City Center New Town, Action Area 2D, Plot No. 11/5, Kolkata, West Bengal, 700157

Explore the area

  • Popular LocationEco Urban Village6 min drive
  • AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.)8 min drive
  • Popular LocationBiswa Bangla Convention Centre17 min drive
  • Popular LocationSalt Lake Central Park33 min drive

Choose dates to view prices

About this area


Located in New Town neighbourhood, Taj City Centre New Town Kolkata is connected to a shopping centre. Notable landmarks in the area include Dakshineswar Kali Temple and Howrah Bridge, and travellers wishing to experience a bit of culture can try Science City. Enjoy an event or a match at Salt Lake Stadium, and consider making time for Nicco Park—a top attraction that's not to be missed.

What's nearby

  • Eco Urban Village - 6 min drive
  • Ecospace Business Park - 8 min drive
  • Biswa Bangla Convention Centre - 17 min drive
  • Salt Lake City Centre Mall - 32 min drive
  • Salt Lake Central Park - 33 min drive

Getting around

  • Kolkata Jessore Road Station - 6 min drive
  • Belgachhia Station - 11 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 8 min drive

About this property

Taj City Centre New Town Kolkata

5-star luxury hotel in the heart of New Town
At Taj City Centre New Town Kolkata, you can look forward to a round-trip airport shuttle, a free daily manager's reception and a rooftop terrace. Treat yourself to some rest and relaxation at JIVA Spa, the on-site spa. Enjoy al fresco dining, a poolside location, and brunch at the two on-site restaurants. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), extended parking and a TV in the lobby
  • A porter/bellboy, barbecues and luggage storage
  • A computer station, a ballroom and meeting rooms
  • Guest reviews speak well of the helpful staff and proximity to the airport
Room features
All guest rooms at Taj City Centre New Town Kolkata offer thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as complimentary wireless Internet access and climate-controlled air conditioning. Guests reviews give good marks for the size rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bidets, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks


English, Hindi

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1003 for adults and INR 500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Cafe Swiss
  • Splash -Rooftop Al Fresco
  • Maaya

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms


  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace


  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels


  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar


  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

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Check-in time starts at 2:00 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2378.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 1003 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 1076 per vehicle (one way)
  • Rollaway bed fee: INR 2378.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Kolkata
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Kolkata
Taj City Centre New Town Kolkata Hotel Kolkata

Frequently asked questions

Does Taj City Centre New Town Kolkata have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Sept 2022 start from ₹5,550.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Taj City Centre New Town Kolkata pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Taj City Centre New Town Kolkata?

Check-in begins at 2:00 PM.

What time is check-out at Taj City Centre New Town Kolkata?

Checkout is at noon.

Does Taj City Centre New Town Kolkata provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1076 per vehicle applies.

Where is Taj City Centre New Town Kolkata located?

Located in New Town, this luxury hotel is within 9 mi (15 km) of Nicco Park, Salt Lake Stadium and Dakshineswar Kali Temple. Howrah Bridge and Science City are also within 12 mi (20 km).

Can I cancel my reservation for free at Taj City Centre New Town Kolkata and receive a full refund?

Yes, Taj City Centre New Town Kolkata offers free cancellation on select room rates, because flexibility matters! Please refer to Taj City Centre New Town Kolkata cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 177 out of 298 reviews
5 - Excellent 59%
Rating 4 - Good. 83 out of 298 reviews
4 - Good 28%
Rating 3 - Okay. 20 out of 298 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 298 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 298 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hospitality by all staff specially Bobby who walked the extra mile to support us. Overall wonderful experience!
Stayed 1 night in Sep 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in Taj properties over the last 20 years and this is not only my worst Taj experience but perhaps close to the worst hotel experience in my life. IHCL, the holding company, has expanded aggressively which has meant that many of the hotels are not directly under Taj management and service standards have been severely compromised. Some of my observations: 1. Their Taj Inner Circle membership is not linked with their new points program, neupass. I am credited with zero stays. 2. They had an issue with the website and I had to book via Expedia; on check-in, the lady had to seek special permission from her manager to process my registration and kept me waiting 3. The lifts were not cleaned; it was strewn with used tissues and general dust.. even packed cinema halls fare better 4. Upon entering the room, I found the granite table top was not cleaned and had water stains from cups/glasses that were left there 5. I sat on the bedside chair and it broke into pieces; I fell against the bed edge and injured my ear 6. Bathtub was unusable; it had black dirt/spots all over 7. When I wondered over to the 6th floor to look for the breakfast place and asked a staff, his response was "humko nahin pata, hum toh naya hein" 8. At breakfast, I interacted with 3 different servers and maybe it was my luck but all of them offending body odours; one should not judge as we all have body odour but you'd expect better from the service industry especially whilst eating
Stayed 1 night in Jul 2022

3/5 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya bar is beautiful. And jacuzzi room is fabulous.
Stayed 1 night in Jun 2020

5/5 Excellent

Dhiraj lal
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 star hotel
Excellent Location attached to City Centre 2 Shopping Centre. Room sizes were all quite big. Well maintained property. Staffs were all excellent.
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice stay.
Friendly staff. Good location. Relaxing and comfortable stay. Good shopping and eating close by. Nice restaurant on premises. With the price.
Stayed 1 night in Mar 2020

3/5 Okay

Verified traveller
Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness
Stayed 1 night in Feb 2020

5/5 Excellent

Stayed 1 night in Feb 2020