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Very friendly and helpful staff. Clean rooms and a beautiful historical building. We loved it.
LOcation and Staff Service. Rooms are clean and spacious.
Service is good. But in conjusted area. I give very good review.
Neat and clean and very helpful people. The service requests were very promptly undertaken. The hotel location in a mall was very convenient.
Great hotel brilliant staff its good for the airport and a $4 taxi ride downtown
The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata
This hotel has the worst management we have ever experienced. They are horribly rude, they do not honor reservations made on Expedia and they do not treat their guests with respect. They will not help you at all if you need to make a call or book a car. The hotel is dated and the hallways are used ...
Good location, extremely helpful staff. I arrived midnight due to a flight delay and they could accommodate my request for a late night meal and to top it they even gave me a free upgrade to a larger room than what I had booked.
Helpful and polite staff- food was good.There was choice of good restaurant in hotel.
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