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"Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants. "

"This is a really excellent hotel. Great facilities, great service, great location, lovely breakfast and value for money. Would not hesitate to stay again, indeed would be first choice on any return to Hanoi."

"The hotel staff went above and beyond in making our first time to Hanoi a very pleasant and stress free experience. The breakfast was always excellent and even though the hotel is a little out dated, it preserves all the traditional character of the old quarter. "

"Beyond 5 stars for the superb staff! So warm, welcoming and thoughtful. A special acknowledgment to Ms. Julie and Ms. Sam - truly exceptional hosts! My stay was not long enough - I will definitely come back!"

"The location is reasonably good,the rooms are clean but the staff are fantastic,they go well beyond the call of duty to make sure your stay in Hanoi is a memourable one. "

"The staff were friendly, helpful and all around amazing. "

"I really enjoyed my stay. Everything was perfect! Breakfast Buffet was awesome. All in all- Excellent. I would stay again. "

"The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter. "

"Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service."