Search Hotels with Connecting Rooms in Hoan Kiem

Absolutely unbelievable service.

We booked this hotel last minute as the hotel we initially booked did not meet our expectations, and it was the best decision to choose this hotel. The hospitality was outstanding from the moment we arrived, down to our departure. The staff were helpful and friendly - we enjoyed casual chats and recommendations for sightseeing. The hotel was spotless clean - lobby, room, spa, bar and restaurant. The room was well equipped. The functionality of the room was clearly designed with guests’ comfort...

Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna

Great location in heart of the Old Town. Beds and linen are top quality. Mattress is firm but they offer a soft topper on check in which made for a very comfortable sleep. Restaurant food is fabulous and great value for money. Staff are very friendly and work hard to please you. My only negative is that, at times, it was a bit over bearing. Ms Lily and Mr Liam deserve a special mention.

This was a lovely hotel. The staff were friendly and very helpful. The food was excellent and the cookery class a great experience. The added bonus of an upgrade to a suite for our last night just capped a perfect stay.

Very well located hotel with friendly and helpful staff. Well maintained hotel

Excellent service

great location near lake, interesting shops and restaurants nearby. Room modern and very well appointed.

Excellent hotel, well located, Annie was an excellent host - as were the rest of the staff. Couldn't recommend more.

Excellent hotel. Good food, great staff, nice service, nice pool, very close to city centre. Highly recommended

N/A

Staff were exceptional, very clean hotel, great location

We LOVED our stay here so much!! What a gorgeous hotel. The staff could not do enough for us. We were so sad to leave! Thank you!

The location was perfect. The staff went out of their way to help. The spa provided extremely reasonably priced massages. We had arranged transfer to the airport through the hotel and when the flight time had been changed we were able to alter this at very short notice via email exchange which minimised stress. Would highly recommend!

The staff at this property were absolutely amazing - all of the front desk staff were so unbelievably helpful and kind. They had so much knowledge about the area and were helpful with booking onward travel, even walking me to my taxi. The hospitality alone makes this hotel :) the hotel is also in a prime location, not far from the old town. My room overlooked the train which was also an incredible view. This hotel is by far one of the best I’ve stayed in during my 2 month travels.

Very good location, most attractions are within walking distance. The staff were lovely and very helpful. There are also good restaurants nearby.