Hoan Kiem Trip

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

工作人员非常友善和乐于助人。 当我们到达时,他们拿着我们的行李,准备好后就把它带到我们的房间。 一分钱一分货,物超所值。

The room is very clean. The hotel stuff are very friendly, helpful, and excellent service.

Great area , lovely people , roof top bar fab

Room was great. Staff were extremely accommodating. I booked the room minutes before arriving because the hotel prior catfished me and they were so helpful when I arrived extremely frantic. This hotel the photos look just like the rooms and the staff go above and beyond. Definitely recommend this hotel