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"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

"clean room and friendly staff"

"Great hotel! Convenient to the airport and clean, good amenities, comfortable."

"The staff were extremely helpful and the property is located really well"

"It is a perfect walk to the tube that accesses central London and Heathrow Airport very easily. The staff were very friendly and assisted me greatly during my forst trip to London."

"Great stay and staff overall."

"Excellent hotel. Beautiful facilities and rooms. Breakfast was tasty and ample available. Perfectly situated with multiple tube stops close by."

"Good hotel in a nice location. Really big rooms and a fantastic breakfast"