Search Luxury Hotels in Richmond

"No fridge in the small dingy single room no facial mirror. Felt like a train station. Loads of guests. No value for money. good location."

"Bedroom was lovely and service was great. We enjoyed the restaurant, room service and the bar, everything was great. We enjoyed turndown service as well- only ask was ice in the room at turn down would be nice."

"Clean room. Would have liked more healthy breakfast. Missing vegetables and granola for example. But omelette was good. It was a renovation going on when arriving and between 8-16 on weekdays. This was not informed in beforehand! Nice and helpful staff."

"Lovely breakfast and staff very helpful "

"The room was absolutely beautiful. Loved the breakfast buffet every morning. The staff so lovey and helpful with anything "

"Great breakfast, with plenty of options. Very safe area that was convenient for touring London."

"This hotel is in a very busy, commercial area, which isn't horrible but can be very noisy at times. The Underground is right around the corner which is great. There are a ton of fast food restaurants and a couple very nice restaurants. As far as the hotel itself.... The staff is extremely helpful!! I mean that, they are great. Unfortunately, the hotel is lacking in many areas. We booked online they Expedia and was sent email letting me know that I could inquire about a free upgrade.... When we arrived, I inquired, and was told I was supposed to do that they Expedia. No such a great start. We got to our room which was tiny...I mean tiny and hot. They came to look into the air conditioning and we decided to just upgrade. Back down the stairs and we did the upgrade. I asked them to make sure the air conditioner worked before we moved ourstuff, I was told they would definitely check. . "

"We upgraded to a studio room with a view. Well worth it!"

"Room a bit shabby for the price and no 3rd bed initially which should have been included"