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"Not a 5 star hotel as claimed Not well maintained rooms Amenities were too basic Breakfast was not great"

"All was amazing specialy Andrew at Ministry of Chutney"

"Overall service skills of staff were not up to usual Hyatt standard. Rooms were in poor state of repair, particularly the bathroom which was mouldy and smelt damp. Not unusable but again not the usual standard expected for price and brand."

"Excellent service the food could be better "

"The housekeeper, Vinothini, maintained my room exceptionally well. I was impressed by her attention to detail and her kindness. The gym was fantastic. Lovely views from the top floor. The Spa was exceptional. Food was tasty, although a little on the expensive side. The restaurant was clean and well maintained. I was very pleased with my stay overall. The level of comfort is very high at this hotel."

"Shower can be a little bit better for a 5 star hotel. Everything else was exceptional."