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"We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons."

"Breakfast was very expensive and had limited choices."

"Excellent property, location and service. Highly recommend"

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"The service was inconsistent at times, some employees more proactive than others in helping you."

"Outstanding 5 star hotel "