Search Hotels Near Capital Square, Kuala Lumpur

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"Room was ok. But there were 3 or 4 more accommodations had existed in the same building. "

"brilliant staffing"

"Very professional, friendly, helpful staff. Thank you "

"Great location. Nice and helpful staff. Very clean and very high end , it is a modern and comfortable place to stay. The pools and gym were excellent. I would recommend to people I know and I would stay there again."

"Excelent location and the best breakfast I have ever had in a hotel! "

"We were greeted with a 20 minutes line to check-in because the lack of available staff. People expect to arrive and quickly check-in when they book rooms in a 5-stars hotel. Then they required us to leave a deposit amount for some reason. Many hotels don't have it as a requirement so it was an unpleasant surprise. Then we tried to use this deposit in the on-site restaurant and they refused to use it because "we didn't use a credit card for the deposit". Long story short, the check-in and dinner experience were horrible and draining. The room seemed to be mostly clean in visible places, but when I put my finger through a top shelf it was full of dust, as if it was not cleaned for at least 3-4 months. The TV in the room is not a smart TV and is very old, but at least they could send someone to put a smart TV stick in it so we could put some Youtube. I can't say the whole experience was absolutely horrible, the staff is friendly and helpful which made it a little more bearable. But I wouldn't book a room in Grand Hyatt again."

"Very dated hotel, horrid service, dirty rooms, but great view. "

"The washer/dryer combo was a life saver. Staff were all super helpful and sweet, and very delicious desserts. Breakfast buffet was fine. "