Staff exceptionally friendly and helpful and genuinely happy to serve guests Our navigator went above and beyond . Rooms contemporary and clean Food was amazing. Lots of different stations at the buffets. Different options everyday. Western, Asian , Indian etc.Live flatbread station Live music in ...
Landmark for service,hospitality and customer care for other hotels in the area
Very near to Suria KLCC, just a few minutes walk. The parking shares the same entrance as KL Convention Centre, which was a bit confusing.
Should do abit of a touch up , as wear and tear occurs
Great location which is within walking distance to shopping areas, clean and spacious room, breakfast was however pricy and mediocre
It’s just ok. For a Westin, the Prata Chef at the Living Room on Monday turned down the cooker early even before the breakfast closes. We were there at 9:40am and when we requested for prata to be warmed up, he said that he can’t because the pan is already cold. Not service oriented. But the rest ...
Excellent. Clean, comfortable and the price is reasonable
Although they were doing renovations on the foyer of this hotel, there was very little noise. As a result lacking outlook in the bar/foyer area. Rest of hotel was excellent.
The service was impeccable. Superior to anything you'd get in Europe
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