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Outdoor pool, pool loungers
Hypo-allergenic bedding, down duvet, minibar, in-room safe
Hypo-allergenic bedding, down duvet, minibar, in-room safe
Hypo-allergenic bedding, down duvet, minibar, in-room safe

Guest reviews

4.3/5 Excellent
997 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMerdeka Square18 min walk
Popular LocationJamek Mosque18 min walk
Popular LocationKuala Lumpur Tower11 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Single Beds, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking
  • Executive Suite, 1 Bedroom, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, City View
  • Club Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 King Bed
  • Club Suite, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Suite, 1 King Bed, City View
  • Club Suite, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 King Bed, City View

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Sheraton Imperial Kuala Lumpur Hotel is in the city centre and near a metro station. Suria KLCC Shopping Centre and Petaling Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Our guests love the hotel's convenience for public transport: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes by foot.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Merdeka Square - 18 min walk
  • Jamek Mosque - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Suria KLCC Shopping Centre - 7 min drive
  • Kuala Lumpur Tower - 11 min drive

Getting around

  • Medan Tuanku Station - 2 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 50 min drive

Restaurants

  • Where to eat
  • Essence – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Celestial Court – Restaurant offering Chinese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Pavilions Lounge – Restaurant with a bar. Serves lunch, dinner and light fare daily, happy hour available. Reservations required.

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, near Merdeka Square
This hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 398 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are Smart TVs with satellite channels.
Sheraton Imperial Kuala Lumpur Hotel offers 398 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: MYR 29.00 per day
  • Electric car charging station
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 48.00-84.00 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space (17652 square feet)

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3 PM and 10:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 March 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 93.0 per night.
Cots (infant beds) are not available

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial Kuala Lumpur
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Sheraton Imperial Kuala Lumpur Hotel and receive a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Imperial Kuala Lumpur Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Imperial Kuala Lumpur Hotel have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MYR 29.00 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Maju Junction Mall, SOGO and Masjid India. Merdeka Square and Petronas Twin Towers are also within 1 mile (2 km). Medan Tuanku Station is only a 2-minute walk and Bukit Nanas Station is 9 minutes.

Guest reviews

Overall score and ratings for Sheraton Imperial Kuala Lumpur Hotel

4.3
Excellent
5 - Excellent
510
4 - Good
337
3 - Okay
88
2 - Mediocre
38
1 - Poor
24
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, staffs are honest. I left my power bank in one of the rooms that me and my family I occupied and the housekeeper manager Khairol contacted me that I left it, thank you for being honest. On top of it, the facility and services were excellent. Please keep it up, will stay again definitely the next time me and my family visit KL.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has been very good experience staying in this hotel. Customer service n staff servicing to us have been attentive to our need and request. Thank you

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at the hotel was great. Near to sogo and few more shopping centre. The hotel staff was friendly and helpful. The security also was good. Got a safe motorcycle patking at the basement of the hotel, for those who are riding. Great experience, definitely will return back if coming to KL again. 😃👍

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2020