Search Beach Resorts & Hotels in Cancun South

"Our flight got pushed by one day so we missed a whole night/day at the resort when arrived asked the staff if there is anything can could help with like an upgraded room or late check out due to missing a full day , staff were not helpful at all and didn’t care to help , the restaurants weren’t that good fries always came out stone cold , only good restaurant is the Japanese one "

"Room was excellent. Ocean itself want immaculately groomed but that’s not what you go here for lol"

"Everyone was so nice! "

"Amazing service and delicious food. "

"I was supposed to be in a room with an ocean view with 2 double beds. Instead i got a king size bed and a rollaway bed. Not what i paid for . Not very happy about it."

"Great service did not disappoint at all. Had a great time with my wife, they made our 1 year anniversary unforgettable!!!"

"Disappointed to say the least. I knew about the seaweed. Did not know it would be a filthy dark, dirty beach with dump trucks and tractors going non stop across the beach. We were in the old part called "Sunrise" in the smallest room which smelled like paint in the bathroom and the whole time I just wanted some cleaner and a scrub brush to clean the shower. and although we paid for a "garden view" we found out all rooms faced the garden. Lots of pools, pool chairs, friendly staff but be prepared to be walked right over to the time share/moon palace club sales people right when you get there and offered $600 worth of "day passes" to the grand for sitting through a 90 minute class. No thank you. Food was not great. Breakfast and room service were the best. Very little to do if you want to be busy. Excursion and staff booking the excursions were 10/10. Family friendly if you want close to the airport and don't care about the ocean. "

"The room was clean but the door didn't fit the frame so it was extremely loud. Both the street traffic and other guests could be very easily heard all night long. Otherwise, enjoyed the stay as the food was good and most staff were super friendly."

" The hotel has amazing beach views, rooms are clean and comfortable, the staff are friendly and nice, WiFi has high speed, the breakfast is good too. I will be staying there again."