Deluxe Quadruple Room
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Reviews of Silver Strand Hotel

2.5 out of 5
Silver Strand Hotel
18 Station Road, Blackpool, England

Reviews

5.8
Rating 10 - Excellent. 11 out of 52 reviews" "
Rating 8 - Good. 9 out of 52 reviews" "
Rating 6 - Okay. 10 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 17 out of 52 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster. avoid
Absolute disaster. Hotels still showing as operating. Hotel was shut and looked untidy when i arrived. Hotels.com and OYO wouldn't refund. i travelled 3hrs there and had to sleep in my car. Still no refund fron hotels.com.
Stayed 3 nights in Jun 2020
Response from The Silver Strand on 6 Jun 2020
You will need to contact OYO and demand they refund you as this is no longer an OYO Hotel and they should not have sold our rooms. The Hotel is currently closed undergoing refurbishment, hence the mess. We apologise for the inconvenience which is totally out of our control

4/10 Poor

Albert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever again
This is a really really run down hotel dirty and not a lot going for it Dirty room carpets and very very noisy guests who sound like they are long term possibly used as a hostel for council
Stayed 1 night in Feb 2020
Response from Ammy on 4 Mar 2020
Sincere Apologies, Albert! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Ammy

8/10 Good

Ana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff was very friendly and the room overall was comfortable however the shower was not great as it was hard to get the water warm and the ceiling leaked a lot.
Stayed 5 nights in Dec 2019
Response from Ammy on 23 Dec 2019
Hey, Ana! Thanks for your feedback as it has been shared with the relevant team, they will look into this concern and will surely improve accordingly. Regards, Ammy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Cheshta on 5 Dec 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This stay was a good price for a double room and great location for South Pier but the fixtures and fittings we're very dated and in disrepair. The bed was lovely and clean as was the bathroom but the carpet needed vacuuming and the room in general needed a more thorough clean. Our window wouldn't close properly, which I forgot to mention to the owner, but upon speaking to him, he informed me that he was refurbishing the entire hotel over winter anyway. So if you're staying before next season, I would recommend the hotel as a good base but not great to spend a lot of time.
Stayed 1 night in Oct 2019
Response from Ammy on 2 Nov 2019
Sorry for the unpleasant experience you had with us. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Ammy.

6/10 Okay

Katrazyna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from Ammy on 1 Oct 2019
Hi, Katrazyna! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ammy.

6/10 Okay

Bryony

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget hotel
Guy looking after the place was lovely he accommodated is very well. Room was in a shocking state but a comfy bed shower was clean but just didn’t work well. Over all not bad for the price we paid.
Stayed 2 nights in Aug 2019
Response from Ammy on 3 Sept 2019
Sincere Apologies,Bryony! We’re highly disappointed to see that ours’ is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued s are delighted. Regards, Ammy.

8/10 Good

Amina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and big The owner is very friendly
Stayed 1 night in Jul 2019
Response from Ammy on 29 Jul 2019
Hi, We are glad to see that you liked our services. Keep this love coming :) Regards, Ammy.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

John

Liked: Room comfort
Disliked: Property conditions & facilities
decent, cheap place to base yourself
very cheap, lovely man who manages it. very helpful. room i stayed in needs a good bit of tlc and modernising-but at same time, i was happy with price and i was only getting my head down there. so was fine. very comfy bed.
Stayed 1 night in Feb 2019
Response from Adam on 27 Feb 2019
Thank you for your review, I am glad you enjoyed your stay. Regards Adam

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019
Response from Adam on 25 Feb 2019
Thank you for your review, it was a pleasure having you Best Wishes

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Not clean at all
Stayed 1 night in Feb 2019
Response from adam on 20 Feb 2019
You left feedback that everything was good so unsure why you are now saying it wasn't clean. Can i ask where wasn't clean

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Good hotel. No longer called the Benedict however which caused confusion when trying to find it xx now called the Silver Strand. Friendly staff very accommodating x would definitely stay again.
Stayed 2 nights in Nov 2018
Response from Adam on 14 Nov 2018
Hi Angela and thank you for your review. The hotel hasn't been called the benedict since about 2015 :). We are glad you enjoyed your stay and hope to see you again next time you visit blackpool. Best wishes Adam and Mel

10/10 Excellent

Linda, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant close to all attractions great staff I my problem was car parking bit of a nightmare
Stayed 1 night in Nov 2018
Response from Adam on 7 Nov 2018
Hi, thank you for your review, we are glad you enjoyed your stay. Agreed parking can be a nightmare especially on busy weekends but we are looking at ways to improve this for the start of next season. Hopefully see you again in the future. Adam and Mel

2/10 Terrible

Debbie, Blackpool

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt get a room that i ordered because they was full booked and booked us in seaview instead the room was bad and dirty they should not even let people stay in those conditions
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely couple running this place, amazing value for money, great location, very clean and tidy, could not of asked for any more for the price!! Look forward to our next visit!!
Stayed 1 night in Nov 2018
Response from Adam on 9 Nov 2018
Thank you for your review, we look forward to seeing you again in the future.

8/10 Good

JoJo, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, welcoming, only a walk or a tram trip away from all attractions! If I was going back down Blackpool on my travels, I’d stop here again.
Stayed 1 night in Oct 2018
Response from Adam on 29 Oct 2018
Hi JoJo we are glad you enjoyed your stay and thank you for your review Best wishes Adam and Mel

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from Adam on 23 Oct 2018
Thank you for your review we are glad you enjoyed your stay

2/10 Terrible

Sam

Disliked: Cleanliness, property conditions & facilities, room comfort
So awful we slept in our clothes and left by 8am!
Did not get off to the best start, my booking confirmation stated that I had booked the Dayan Hotel, However the photo on my booking confirmation was the front of house of "The Hawkes Hotel" a few doors down, which is where I initially arrived. Upon arrival at The Dayan, the ash trays out side at the front of house were over flowing, I passed this off as it being busy the night prior (being a Friday). A gentleman welcomed me in, knew very little English and said that someone will be with me shortly. Someone else then checked me in and showed me to the car parking area, I was very dubious about parking there as he had pointed to a space that was right underneath a "clamping area" and "do not park here" sign. We stayed in the (after reading other reviews famous) room 9, where, well how do I put it, politely, awful, how it had passed trading standards is beyond me. The shower room: * The grouting had not been finished to even a basic standard and had bits of grout/silicone sticking out * The door did not close properly when in the shower * The wall paper was hanging off the walls which was masking Damp patches * The skirting board was coming away from the walls, leaving cracks between them and the wall * The cleanliness was not even a basic standard, dark dust on top of the splash-back tiles at sink * When the door is closed there is NO room to move around The main room * The bed was extremely lumpy * Lock did not work properly * I do not have enough characters to continue!
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

jane, wigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was so dirty
The room was so dirty the TV was crap the shower was so dirty that me and my fella couldn't have a shower it was are engagement and it spoilt it for us we never book that hotel again ,(DAYAN )

4/10 Poor

kath, Exeter

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but small rooms
Wallpaper is falling of the walls. Damp in the ensuite and very small hardly able to move in the ensuite.

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
New year stay
The managers were excellent the stay was brilliant they cudnt av been more helpful n we even stayed an extra nite lovely people comfortable room tho decor cud do with updating n shower room was tiny u cudnt get dressed in bathroom but would recommend and would book again had a very pleasent couple of nites n npthing was to much trouble for the 2 gentlemen running it 3 of us stayed in one room comfortably myself my gf and my father updating is needed on the decor side of things but apart from that great price n great people enjoyed the stay n will be booking again many thanks gents for ur hospitality was 2nd to none

2/10 Terrible

Garry

Liked: Staff & service
Disliked: Property conditions & facilities
Bob was really friendly and made us feel welcome

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will NEVER stay at the Dayan Hotel again
Truly shocking! This was by far the worst hotel my partner and I have ever stayed in. We were allocated a room on the top floor of the hotel which was cold, damp, dirty with wall paper peeling, stained distorted ceiling tiles, a electric mains socket cover hanging off with wires hanging down the back of the cold radiator going to another mains socket. I wouldn't have dared put the old TV on! We soon discovered we had NO hot water and to make matters worse there was a massive spider in the bed. Could wait to check out!

4/10 Poor

lel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive for what you get don't expect breakfast
Dont book the curtains didnt fit the Windows unhelpful staff ripped carpets unhelpful staff got the impression the only care about the money and you have to park on the roadside or pay for 24 parking in a car park

6/10 Okay

Carla

Basic Hotel, but great hosts.

2/10 Terrible

Karol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really bad no hot water,no coffee, no WiFi,TV didn't work room was really dirty

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
dayan hotel
Bit basic but clean. Shower didn't work properly. But overall good. Would stay again but needs prices lower

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient
Was ok really just little things in room let it down

2/10 Terrible

Mr&Mrs Hussain, from Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defiantly would not recommend this hotel to anybod
Don't know where to start really! I think we may have been the only ones at the hotel as it was dead inside and smelt of stale alcohol and fags. Asked for a family room considering there was 6 in one room, however bed linen defiantly hadn't been washed as there were hairs all over including the the towels! Glad we took our own and girls had brought in their own blankets. Had a en-suite but no where to put out toiletries. The toilet seat had seen better days, as it was about to fall off each time one sat on it! And the sink basin was separate located in the room next to the curtains. Could not wash propley as water was too hot! My girls could not wait to get home. We all had enough after the first night. Beds were uncomfortable. It really wasn't for us and we wont be going there again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Had a great couple of days. Hotel was basic but clean. It was in a good location. The owners were very friendly.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not the best
Bed was comfy but the mattress topper didn't fit the bed, wallpaper didn't fit the walls and had a lot of stains such as makeup, and the carpet didn't fit the floor in the bathroom. Could not have stayed more than one night.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd avoid this place, i had a my Stag party was only place left and for £80 for night there's no breakfast, didn't serve coffee in the morning beds were uncomfortable and the rooms looked like there falling part,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful and letting us to check in early. Water heater in the room did not work sometimes.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The double bed felt like strew, there was dust every where. The hotel people was nice but the room just wasn't up to scratch.

2/10 Terrible

Paul, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go.
The toilet was leaking. The ceiling was horrible and looked like it could fall down at any point. It was the worst hotel I have ever stopped in or seen. I am not one to ever complain but I had to give this a bad review to save someone else money.

10/10 Excellent

Andy, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly owners great time.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bnb /hostel/bedsit
I was looking for a one night get away for me and the wife . Not knowing the area well I was undeceided as to which hotel/bandb to go for. I decided on the dayan hotel as the pictures looked good clean and tidy. What a mistake I made I realised as soon as I arrived. It had all the charm of a hostel/bedsit. Wallpaper hanging off the walls. Carpet instead of skirting boards ! There was a rather funky dampish smell coming from the place.we couldn't get out quick enough.we returned from our night out to be greeted by a lovely chap . Who explained how much he didn't want to be there ( he wasn't the only one) he was in charge and even he didn't want to be there! He was telling us his troubles etc etc I felt depressed by the time we left him . If you're looking for a nice break in a lovely b and b I urge you to look elsewhere

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Dayan Hotel Blackpool
The hotel was lovely, very friendly staff who couldn't do enough to help us, even bought my daughter a card and cake when they found out it was her birthday.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel would not recommend
Dirty bathroom, completely put us off having a shower. Tv didnt work. Door to the room got jammed every time. Wall paper falling off. Holes in ceiling. Woke up at 1am choking on cigarette smoke in our room. Would never stay here again and would not recommend!

2/10 Terrible

sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

karen, leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse than faulty towers
Hotel was a real dissapointment, from the moment we walked in it smelled of stale cigarettes and must, the hotel itself was not welcoming at all, arguing between themselves which rooms to give us and then when taking our bags up to our rooms we then found a dirty bed sheet in front of our door which hadn't been moved and then as we got into the room the ceiling looked as if it was going to fall at any time! The bathroom floor was covered in hair and to top it off there was no hot water for us to have a shower in the morning!!! We was told when ringing to confirm booking that we could have breakfast if we told them the day before then when we arrived we was told there was no one to do breakfast in the morning, glad to be honest who knows what we could of ended up with !!! Was not worth the money and stay away !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a+
Amazing

4/10 Poor

Ibrahim

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

kev, Leicester

Liked: Cleanliness, staff & service, room comfort
dayan hotel Blackpool
bob who was the mananger was so friendly and polite. he was really welcoming and made us feel like friends. the only downside was the hot water wasn't working but that wasn't his fault and he even offered his shower out as he had hot water yet the rooms didn't. great guy and overall a great place and really miss my stay

2/10 Terrible

Sam, GLASGOW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Where to begin, I travel a lot for work on a tight budget and have stayed in all types of places some good some bad however I lasted only half an hour here. I was the only guest in the place it was cold, damp and dirty. Nothing at all like the photos. The owner gave me a small oil filled radiator. No tv in room.the place should not be operating.I booked another hotel in the half hour I was there and made my GETAWAY even though I had already paid for the night.DO NOT STSY HERE. As I have said I travel extensively throughout the country and have stayed in some novels but even I would not stay here