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The Strand Palace Hotel

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Deluxe Studio Double | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio King | In-room safe, desk, blackout curtains, free WiFi
Superior Single | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio Double | In-room safe, desk, blackout curtains, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4-star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)48 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

London

In the entertainment district, The Strand Palace Hotel is in London City Centre, a neighbourhood in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.
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Map

What's nearby

  • Covent Garden Market - 4 min walk
  • Trafalgar Square - 7 min walk
  • Piccadilly Circus - 12 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 46 min drive

About this property

The Strand Palace Hotel

4-star eco-friendly hotel near Trafalgar Square
Close to London Eye and Piccadilly Circus, The Strand Palace Hotel provides shopping on site, a garden and dry cleaning/laundry services. The on-site British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • Full breakfast (surcharge), a lift and luggage storage
  • A front desk safe, a porter/bellboy and tour/ticket information
  • Multilingual staff, concierge services and express check-out
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guest rooms at The Strand Palace Hotel offer perks, such as 24-hour room service and laptop-compatible safes, in addition to amenities, such as complimentary wireless Internet access and air conditioning. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 20-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Haxells Restaurant & Bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

See similar properties

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London City Centre
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Family-friendly
Guest rating 4+
Guest rating 4+
4 star
4 star
Hotel
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Policies

Check-in

88% of travellers were happy with check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 20 and GBP 20 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Is The Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from ₹16,279.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at The Strand Palace Hotel?

Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The Strand Palace Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Strand Palace Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

Can I cancel my reservation for free at The Strand Palace Hotel and receive a full refund?

Yes, The Strand Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Strand Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 986 out of 1977 reviews
5 - Excellent 50%
Rating 4 - Good. 633 out of 1977 reviews
4 - Good 32%
Rating 3 - Okay. 213 out of 1977 reviews
3 - Okay 11%
Rating 2 - Poor. 90 out of 1977 reviews
2 - Poor 5%
Rating 1 - Terrible. 55 out of 1977 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

1/5 Terrible

kristine
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was nice enough I found it extremely disappointing when the housekeeping staff threw out personal toiletry items and one brought to their attention or dismissive and rude and couldn’t care less
Stayed 3 nights in Sep 2022

5/5 Excellent

Craig Hamilton
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent I have stayed here 40 years and this was the best I just love all aspects of the renovated hotel
Stayed 7 nights in Sep 2022

4/5 Good

John
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed took up the entire small room with just a window for ventilation and temperature control, tight W/C but everything was clean and adequate for a night. The staff was pleasant and succinct with their work.
Stayed 1 night in Sep 2022

5/5 Excellent

randy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Wonderful Staff. Small room but it had everything we needed and was very clean!
Stayed 4 nights in Sep 2022

5/5 Excellent

Harold G, Cartersville
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and great location in central London.
Stayed 4 nights in Sep 2022

4/5 Good

michelle
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough gluten free options in the dining area
Stayed 3 nights in Sep 2022

5/5 Excellent

Ismini
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything within walking distance.
Stayed 5 nights in Sep 2022

4/5 Good

john, London
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised at this place. Apparently all rooms are redone, so even though I had a smallish room, it was very functional. Everything was top notch clean and modern, tv , bathroom. The shower had fantastic water flow, perhaps greater than any place I have stayed! Easy access located in Strand area of London and 3 min walk to Covent garden and 5 min to the Covent garden metro. Only caveat here was a strange alarm out of nowhere during breakfast one morning. I was going to eat and it went off, then was forced out to wait to turn off. And they had note in room that they were doing alarm tests that day from 12pm to 3pm, but I was at breakfast at 845am, no mention of that. I hope they fix this issue.
Stayed 2 nights in Sep 2022

5/5 Excellent

Paul
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the perfect location, near Covent Garden, walking distance from Trafalgar Square. Great bars and restaurants in the property, superb breakfast buffet. Found a new favorite in London!
Stayed 3 nights in Sep 2022

5/5 Excellent

Julie
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, enjoyed the breakfast selection, helpful staff, would stay again.
Stayed 3 nights in Sep 2022