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"Excellent Staff"

"Great hotel "

"My friend & I had a wonderful stay at the Explorean. The jungle setting was beautiful & relaxing. All of the staff were outstanding. They were so welcoming & made our whole visit special. I was especially impressed with the activity team, Jassiel, Nestor, Julio, Armando, Edgar, Vega (along with Epi & Luis on the boats). They made every effort to see that we had a lot of fun. They got to know us & also shared stories of their own lives. We were there for 14 days & asked for a repeat of our favorite excursion, El Ceilo & they scheduled it 2 more times with visits to different parts of the reef. Breakfast & lunch were very nice at Explorean's restaurant, Lool Kan. We enjoyed dinner there, but would have liked more menu choices. It was great that meals & facilities at the Fiesta Americana were also included. The Asian restaurant had amazing food & excellent service. Our favorite place for breakfast was the beach club buffet. The hostess there, Alejandra, knew our name by the 2nd visit & where we liked to sit. My favorite were the delicious tacos Virginia made me every morning. Our favorite lunch spot was at La Cevicheria with savory seafood & an amazing view of the shimmering ocean. One night was special with a buffet dinner on the beach followed by a fire show. Most of the FA night shows were good, but the amplified music would have been much better at half volume. The room was simple, very clean, with ample big towels, comfortable bed & pillows & mini bar stocked daily."

"We liked the overall layout of the property and loved that our room was close to the beach. It's great to have palapas, chairs, towels, snorkel equipment, etc. available too. We really enjoyed the beach, pool, and bar. The bartenders were great and would make anything you wanted. The food was kind of hit and miss. We were glad to have the Secret's buffet next door available to us. As for entertainment provided, we really weren't interested in it so can't comment on that. Overall, we had a great stay. "

"My time at Fiesta Americana was wonderful! It was the best vacation I've ever had in Mexico, and I have visited many locations around the country over the years. The staff is fabulous from the front desk, to housekeeping, to groundskeepers, to dining room personnel, everyone is wonderful. Special thanks to: Carlos, Jorge, Arturo, Gabriel, Francisco, Joao, Samantha and hostess Alejandra Mac. Even Saul, whose job it was to convince me to buy into the rewards program, was never anything but kind, courteous and helpful. The beachfront property has reopened giving access to the Caribbean & a beautiful setting for dining. I can't wait to return to this wonderful resort!"