Akumal Hotels

We're in our early 30's, first time at an all-inclusive. We loved the Sian Ka'an resort, especially since we were able to use the facilities at the 3 sister-properties (including restaurants and unlimited a la carte dinners). We wanted to spend most of our time at the beach, and did find it hard to locate chairs in the exclusive section. Not a big deal because if you walk just a bit, you come to the adjoining Coba beach area, which does not have "whales" obstructing the view, and a pretty rock-free swimming area, so we preferred this section. We loved the food here- we tried the buffets at the other 3 for lunch, but think the food, drinks, and service are a little higher quality at Sian Ka'an. We loved the restaurants Maiko, Don Pablo, and Alux (best meal of the trip!). We had fun sitting in the lobby bar before dinner- the drinks are especially good there! The evening entertainment was enjoyable- just ask for a weekly sched. at the front desk, and you can know what's going on at all the resorts. We loved the Michael Jackson and Acrodance shows! We got the basic room, air conditioning worked very well, everything was clean, no complaints. Overall, we loved this resort, and would definitely stay here again. All the employees were so friendly, and genuinely seemed to enjoy their jobs, which makes for a better guest experience! A++++!

It is obvious that staff go above and beyond to make the client happy. Entertainment staff (Armando, Luis, Monse, Sergio, Fernando) were phenomenal and always made the ambiance fun. Night shows were great. Lobby bar and all other bars always had bartenders smiling no matter how many people they had waiting. Staff at buffets were AWESOME! Pedro and others went above and beyond to make our experience an enjoyable one. Room was always kept clean. Beach was always spectacular. Impressive how many people we saw working on the beach, always doing something,moving the sand around,removing garbage from beach, these are the ones that should be rewarded for their hard work as they are under the burning sun. They were people always maintaining the buildings, we saw them painting at all times. Meaning, that there's regular upkeep on the premises. I appreciated that the seats around the pool are actually cleaned with bleach at night by the staff. Overall, this was a great experience and enjoyed every aspect of the resort. We tried to tip everyone we encountered as these are very hard working people that leave their families behind in order to work. They don't work 8 hours and clock out, these are people that work around 12 hours a day and do the same thing every day.

Was great but would be a whole lot better with pool side service

first time staying at a smaller resort and found that we loved it. so many of the vacationers are repeat customers and we can see why. the beach is by far number one, it is comparable to the beach in tulum. all rooms are beachfront oceanview. nothing fancy but in the process of a remodel for 2015. you can walk to the town of akumal to buy anything cheaper. we walked to halfmoon bay to the treehouse bar which was cool. i suggest bringing your own snorkel gear as they charge $15 per day and you want to snorkel everyday. we will be rebooking and hopefully the remodel is great.

Perfect size...not too touristy, but large enough to feel un-isolated. Very nice property with pool/ocean view rooms, amazingly friendly and personable staff, and roof top open air restaurant. We came for our 25th anniversary, and the restaurant offered to serve us a romantic dinner on the beach or on our private balcony, our choice. It was perfect for a romantic getaway, but I would also bring my kids here for a family vacation. Great snorkeling, shops, and restaurants just a 10 minute walk down the beach. Swam with turtles and rays. Located very close to many amazing activities. We rented a car at the airport and drove to Talum, Yal Ku Lagoon, Coba, several Cenotes....there's lots to do and see. I highly recommend Las Villas Akumal!!!

I'd read some critical comments just before our trip and was worried. We loved this resort. Our door opened onto a spectacular beach steps away from snorkelling. I had daily exhilarating laps in the infinity pool - one of many pools available for guests. The staff was exceptional in their eagerness to be helpful. Food was varied and great. This is a smaller resort and calm and beautiful. Be sure to stay at the Grand Oasis Tulum - not the Oasis Tulum section since some of the people there are understandably disappointed about more limited access to the amenities.

we had a wonderful time the staff was very helpful and polite . the food was delicious and plentiful.

We met our son, daughter in law and grandchildren there and spent 10 days. Everything was wonderful. Beautiful natural setting with well groomed gardens. Comfortable shaded areas by all the pools and the beach. Many restaurant choices as well as buffets. Friendly staff . Lots to do for all ages. Very relaxing. However no free wifi available.

We had a great time at this hotel! The staff was great and the beach was beautiful and just steps from our back door! The view from our room was amazing!