IHG, Chicago Hotels

This is the second time we have stayed and both experiences were excellent. The hotel was immaculate, the breakfast was awesome and the staff were extremely friendly and helpful. Twice we made special requests which were both responded to quickly and the service came with a smile.

It was a short stay, just overnight to attend a concert. But it was a very nice accommodation and close to everything we were doing.

the pool was joyful to swim in. it was beautiful, and clean

We had the Queen plus suite, where the bed is in a separate room. There was a sofa pull out, and a very roomy kitchen. There were two adults and a dog, and we were all very comfortable. It was an excellent value for the price.

I arrived around midnight, and was able to settle in quickly. The room was much larger than I expected. The staff was friendly and helpful. I left a piece of luggage, but didn't notice until we reached the city. We called the hotel, and I was put on hold while the front desk employee looked in the gym/laundry room, where I thought I'd left it. A few minutes later, he came back and said they'd found my bag. It was amazing, because my laptop was in the bag! This hotel was nicer than the one I paid $150 per night for in the city. I will make sure to keep an eye out for a Canlewood Suites FIRST the next time we travel.

The room was very nice, spacious, and the customer service from the woman working the front desk was extremely helpful in getting us settled with a toddler in our room. Hotel is very family-friendly. Also, left my cell phone in the room and the same front desk person looked twice for it and found it on her 2nd attempt (unsolicited request) and called me, then shipped it to me overnight. Would not hesitate to stay there again.

It was everything I expected. The amenities and honor system store were convenient.

Facilities are very clean and staff are friendly, helpful and attentive. Highly recommended!

Pool was perfect for young kids and hot tub was perfect for adults to relax. Bennigans restaurant had promo on Sunday whete kids eat free with adult entree and the hotel offered free breakfast for kids.