IHG, Chicago Hotels

This place offers complimentary breakfast and parking to my delight. they have a complimentary shuttle that runs between o'hare and the hotel every 30 minutes till 1245am. the hotel is very clean and the cleaning crew made our beds, emptied trash and adjusted the air everyday of our three-day visit. Sitsole was very kind and professional even when we missed our check-out deadline. the night staff is especially courteous. the daytime gentleman at the front desk could do better by explaining things with patience and a smile. the pool is fantastic....my kids enjoyed but it's a tad too cold for young ones especially in the cooler seasons. I give you full ratings pending the reimbursement of 75 dollars to my credit card.

From the moment we walked in we love the artsie feel. We were greeted with a pleasant smile. Nice accommodations. I just wouldnt eat in their restaurants. I'd highly recommend hotel.

Was in for a conference and picked this hotel for the location (great) and historical value (was at one time a masonic temple). Concierge was excellent.

I arrived around midnight, and was able to settle in quickly. The room was much larger than I expected. The staff was friendly and helpful. I left a piece of luggage, but didn't notice until we reached the city. We called the hotel, and I was put on hold while the front desk employee looked in the gym/laundry room, where I thought I'd left it. A few minutes later, he came back and said they'd found my bag. It was amazing, because my laptop was in the bag! This hotel was nicer than the one I paid $150 per night for in the city. I will make sure to keep an eye out for a Canlewood Suites FIRST the next time we travel.

We had the Queen plus suite, where the bed is in a separate room. There was a sofa pull out, and a very roomy kitchen. There were two adults and a dog, and we were all very comfortable. It was an excellent value for the price.

Stayed here to see Chicago from another side it's a very nice area to live and play in and out of the main traffic areas.

I felt really comfortable staying in this hotel .. What I liked the most was how friendly and awesome the staff were! They did a wonderful job and I'm glad I got to stay in a hotel with such a good and curtious staff

The room was very nice, spacious, and the customer service from the woman working the front desk was extremely helpful in getting us settled with a toddler in our room. Hotel is very family-friendly. Also, left my cell phone in the room and the same front desk person looked twice for it and found it on her 2nd attempt (unsolicited request) and called me, then shipped it to me overnight. Would not hesitate to stay there again.

We had family members from Florida, California and Arizona staying at the hotel for my sister's funeral. It was the perfect location and even though the weather was horrible - the accommodations were very comfortable and the breakfast was great! I got very sick the day we were supposed to check out and our housekeeper was so nice!