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CitizenM Chicago Downtown

Photo gallery for CitizenM Chicago Downtown

Exterior
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed, City View | View from room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of CitizenM Chicago Downtown

CitizenM Chicago Downtown

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
80 East Wacker Place, Chicago, IL, 60601

Explore the area

  • Popular LocationMillennium Park5 min walk
  • Popular LocationWillis Tower2 min drive
  • Popular LocationNavy Pier8 min drive
  • AirportChicago, IL (MDW-Midway Intl.)30 min drive

Room options

About this area

Chicago

CitizenM Chicago Downtown is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center.
Visit our Chicago travel guideOpens in a new window
Map

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Willis Tower - 2 min drive
  • Navy Pier - 8 min drive

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • LH Rooftop - 3 min walk
  • Emerald Loop Bar and Grill - 2 min walk
  • Cerise - 2 min walk
  • Sweetwater Tavern and Grille - 2 min walk
  • Billy Goat Tavern Lake Street - 3 min walk

About this property

CitizenM Chicago Downtown

4-star hotel near Navy Pier
Near Chicago Riverwalk and Millennium Park, CitizenM Chicago Downtown provides a bar, a gym and a 24-hour business centre. The on-site restaurant, CanteenM - open 24/7, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and a computer station
  • Coffee/tea in reception, express check-in and a lift
  • 3 meeting rooms, a TV in reception and a water dispenser
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 19.95 per person
  • 1 bar
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held shower head
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • iPad
  • iPod dock
  • TV channels
  • 43-inch flat-screen TV

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

See similar properties

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Family-friendly
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4 star
4 star
Guest rating 4.5+
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Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is CitizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Mar 2023 start from ₹9,837.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CitizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at CitizenM Chicago Downtown?

Check-in is from 2:00 PM - anytime.

What time is check-out at CitizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is CitizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Grant Park and Millennium Park are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

Can I cancel my reservation for free at CitizenM Chicago Downtown and receive a full refund?

Yes, CitizenM Chicago Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to CitizenM Chicago Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 308 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 56 out of 308 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 15 out of 308 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 10 out of 308 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 6 out of 308 reviews" "
" "2 - Terrible 2%

9.6/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Rooms are tiny - little ikea. No coffee in the room. Only clean the rooms evert three days. Wont use this brand hotel again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Meera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very modern
Stayed 1 night in Mar 2023

8/10 Good

iLden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at CitizenM. Love the concept.
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
I love the detail of everywhere in this hotel, highly recommend to try this boutique hotel!! It’s interesting
Stayed 1 night in Mar 2023

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED staying at Citizen M. Everything was so modern and avant-garde, definitely the coolest hotel I’ve stayed in.
Stayed 3 nights in Mar 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2023

10/10 Excellent

alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely unbeatable- location, vibe and the service. Neomodern, Netherlands based, art piece- you have to see it yourself. Super comfortable huge bed and furniture and space use. Change light intensity and color. Read cute books . Make love on crispy sheets. Go to a huge gym , or a terrace with modern furniture for the city views. I am hooked. Will be back to other locations.
Stayed 2 nights in Mar 2023