See all properties
Save

Swissotel - Chicago

4.5 star property
Riverfront Chicago hotel in Downtown Chicago with bars
VIP Access

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Swissotel - Chicago

Front of property – evening/night
Premium bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Premier Room, 1 King Bed, Lake View, Corner | Bathroom | Separate bathtub and shower, designer toiletries, hair dryer

Reviews

8.8

Excellent

Popular amenities

  • Gym
  • Restaurant
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is ₹22,224
₹28,547 total
includes taxes & fees
28 Jul - 29 Jul

Explore the area

Map
323 E Wacker Dr, Chicago, IL, 60601
  • Popular LocationMichigan Avenue6 min walk
  • Popular LocationMillennium Park7 min walk
  • Popular LocationChicago Riverwalk8 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)42 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Princess
Mar 4, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

View from property
River Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (3157)
The price is ₹11,852
₹13,914 total
includes taxes & fees
26 Aug - 27 Aug
River Hotel

About the area

Chicago

Swissotel - Chicago is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station and on a river. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 7 min walk
  • Chicago Riverwalk - 8 min walk
  • Grant Park - 10 min walk
  • Navy Pier - 4 min drive

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪BIG Bar - ‬4 min walk

About this property

Swissotel - Chicago

Hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, Swissotel - Chicago provides a corner/local shop, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a facial or a manicure/pedicure. The on-site restaurant, The Palm, offers breakfast, lunch and dinner. Stay connected with in-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • Express check-out, express check-in and a front desk safe
  • Wedding services, a lift and a vegetable garden
  • Guest reviews say great things the dining options, helpful staff and location
Room features
All 661 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (USD 84 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 5 to 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 84.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 60601, 60601, Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Is Swissotel - Chicago pet-friendly?

Yes, Swissotel - Chicago allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Swissotel - Chicago?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on 28 Jul 2024 start from ₹22,223.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swissotel - Chicago?

Valet parking is available for USD 84.00 per night.

What time is check-in at Swissotel - Chicago?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Swissotel - Chicago?

Checkout is at noon.

Where is Swissotel - Chicago located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Michigan Avenue, Millennium Park and Chicago Riverwalk. Chicago Theatre and State Street are also within 10 minutes. Millennium Station is 9 minutes by foot and Randolph-Wabash Station is 10 minutes.

Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1254 out of 1956 reviews" "
Rating 8 - Good. 370 out of 1956 reviews" "
Rating 6 - Okay. 148 out of 1956 reviews" "
Rating 4 - Poor. 83 out of 1956 reviews" "
Rating 2 - Terrible. 101 out of 1956 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gabriela Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was in a perfect conditions and the staff was friendly, also the hotel is located close enough to the riverwalk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious room with a convenient location.
Stayed 5 nights in Jul 2024

10/10 Excellent

Helene

Travelled with family
Liked: Staff & service, property conditions & facilities
The view from our room was spectacular! The service was excellent.
Stayed 2 nights in Jul 2024

8/10 Good

Marquette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. One suggestion would be to take out bathtub and make shower bigger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shylena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jul 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overpriced. Room smelled like smoke. Noisy outside. Room was hot and air conditioning was not effective
Stayed 3 nights in Jul 2024

6/10 Okay

Amisha

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not my first time saying. Only small thing is the hotel should have microwave.
Stayed 1 night in Jul 2024

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was probably some of the friendliest people we've encountered in our stays at hotels. From the front desk to random maintenance employees we encountered in the elevator - super friendly!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Nidal

Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service & area location
Stayed 2 nights in Jul 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Az, Parkcity

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No swimming pool as shown and Breakfast is not complimentary
Stayed 2 nights in Jul 2024

10/10 Excellent

Tresha gaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shareal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

REZA, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in downtown and easy access to downtown sightseeing. 24/7 grocery at hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

John, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Pranay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria del Mar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Swissotel
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here!!’ ❤️❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

Nigora

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Marianne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are glad we chose to stay there. Great view and we could walk almost everywhere we wanted to go. There’s a Dunkin Donuts in the Pedway under the hotel that is super convenient, too
Stayed 4 nights in Jul 2024