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we paid for a updated room which was nice but the lack of detail to repairs is evident, fireplace glass loose and ready to fall out, loose dishwasher handle, ripped back of chair. We asked to replace our dirty wine glasses and coffee mugs and they were not.
On initial entry, greeted by door person and desk. Had very nice young man help with bags and take us to our room in the first tower. Although we were on 3rd floor upon entering the elevator we found we were actually on the 4th floor and needed to go down to get to 3. Not sure we could have found ...
Great hotel! Make sure you get a room on a floor that's significantly above the 4th floor if you're staying over the weekend. There's a significant amount of partying that goes on.
Division St is very active and has everything you need. The hotel is also close to downtown. I loved the relaxing tone of the room and everything was perfect. However, I must say it was rather unpleasant to have arrived to Chicago in the middle of a thunderstorm, parking in one of the sidestreets, ...
What can I say? This place is phenomenal! From the rooms (spacious and comfortable) to the service (always top-notch), the Waldorf is simply the best hotel I have ever stayed in during numerous visits to the Windy City.
Great hotel, very nice rooms, very clean and close to Michigan avenue shopping and also close to Millennium Park. (Walking distance for both)
Stayed here for a week for work. It is very close to the core. The rooms are fairly small but very clean. The front desk staff are very friendly, including the bell staff. The only complaint I have is the noise level - you can easily hear the rooms next door or the elevators. The air con gets pretty ...
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