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"Loud. Unexpected fees. Staff constantly watching you for what. "

"The room was very clean and the bed comfortable. Parking was a bit of a challenge but not unexpected based on location. Will likely visit again when business brings me to the area."

"Good location and value for the price "

"Great place to stay while in town. Walking distance to most of Chicagos downtown theaters and restaurants. Will definitely stay here again. Staff were amazing!!!"

"In the picture it does look nice but it definitely has its cracks and damages. There was a couple areas in my room that were breaking down, many scratches on the floor, my push door was broke and my shower head seemed to not be working well but the maintenance man said it’s cause it needed to be clean. I believe it should’ve been clean before arrival and my pillow cases had stains on them as well. Bed was comfortable and lighting in bathroom was great and of course the view was great. "

"Breakfast menu had great options for a family of five. Room was clean. I really like being able to text someone from the front desk to get questions answered. The location is excellent as well. Will definitely stay here again. "

"Great place"

"Clean room, perfect location "

"The hotel room looked better in the pictures. We have platinum rewards and they did not upgrade us to a bigger room. The room is pretty tight and the bathroom is small with a tub shower. It was clean but a little worn looking. The view of the lake was spectacular even through the fog. The breakfast was very good. The hotel is very modern looking downstairs. The pool was very large and nice."