Search Hotels Suites in Magnificent Mile

"The biggest issue is that when you order a Lyft or Uber to the hotel both services automatically default to the other Sonestra location."

"Small and old rooms. Coffee pods were used and not refilled. Price was expensive for the quality."

"Bon hôtel mais chambre très petite."

"Had a great , experience. Walking distance, to many cool places! The, card issues, for the rooms. Don't work sometimes with , the elevators. A few guests complained about this, including me. But, loved this place, maybe I would come again.....price depending!"

"I chose this hotel for my business stay because it offered early check-in and late checkout. I called the hotel days prior to my stay to confirm my late checkout would be available. The staff member was very cold over the phone but did confirm this for me. My early check in was granted and there was no mention of any issues from the staff or what time I need to checkout. I received a call the next day at 1:30pm that I need to be out of y room immediately. They also charged me a late checkout fee with no prior notice or warning. I should’ve listened to the reviews of this hotel. They clearly only want your money and will do anything to get you to pay more than the room price."

"Beautiful hotel, staff friendly. Expensive"

"Welcoming, accommodating, pampering and regenerating experience every time we stay at the Intercontinental. A wonderful place to enhance one’s Chicago experience."