Search Chalets in West Phoenix

"We went here twice for spring break with our kids and 7 years ago we had an amazing time. This year in March 2026 we were told our 12 and 15 year old couldn't be without us in the room or anywhere on property. They never told us at check in and made us feel like we did something wrong. While I understand the casino floor everywhere else on property when my kid is almost 16 years old is absolutely ridiculous. Also, their shuttle service was terrible. The food was good but we won't be back - they do not have an airport shuttle either "

"Great family staycation’ Pools are super!"

"Shuttle was a courtesy Uber which worked great. Everything was basic, but clean. Chargers by both sides of the bed! Lighting both in the common areas and rooms seemed dim and gave the hotel a dingy vibe. "

"Loved it here definitely will stay here if we come back "

" Super nice "

"Property is being renovated. It is run down and overpriced. Great staff though. "

"The grounds and pools were amazing. They could use more help at the pool bar to take orders for food and drinks at the pool rather than having to go up there to order. The biggest complaint was housekeeping. Not enough help there either. It would take the housekeeper until very late afternoon to get too our room...after we already needed towels, etc."

"Dirty smelled like cigarettes Old building. Bad area Bed was so uncomfortable "

"The morning front desk personnel were very rude to customers including myself when asking questions. Over a conversation with another guest and (Deon) he spoke so rude if I were the guest I would have checked out right then. All the other staff were great. Good restaurant good pool good shuttle. "