Search Hotels Near Castles N' Coasters, Phoenix

"Staff was really friendly, otherwise this property needs alot of work. There were holes in the curtains, floors and bathroom doors. There were cigarette burns in the door and furniture. The initial look of the room was good but once we started looking around there was definitely some work that needed to be done. "

"Had a great time. Love the room"

"This was a bad choice on my part. I should’ve known better. It had one entrance and one exit. The staff asked me to check the room before I accepted it, but because of the late time, I really didn’t have a choice. Just not a good choice. "

"Checking in was very difficult, there's no front desk. Never got check in instructions after booking, and had to call the 24/7 number multiple times, it kept going to voicemail. When i finally got through they couldn't find my booking, it took half an hour from the time i got to the hotel for them to find me and get me into the room. The room had cockroaches and after 2 nights I'm covered in bug bites. The second night there was water pouring from the ceiling in the bathroom, i called twice for maintenance and no one ever came. "

"Pool was okay, Mable to order food at first pool and the we were kicked out due to private event."

"Love it "

"Room did not have room # so I had trouble finding it and up front no help at all and the carpet was dirty and a bunch of delinquents outside the rooms "

" Room was clean. Staff was great and welcomed us every time we came back to our room. Said to have a great day when leaving. Able to joke with them. The laundry room was very convenient. Didn't use the gym. Pool was alittle cool for me but the spa took it's place."

"Towels and bath were dirty. Breakfast was ok expected more "