Search Hotels Near Shaw Butte, Phoenix

"Decent property. Was expecting more for the money. It’s an older property that has not been taken care of. Run down. Water park has many issues. Lazy river had extremely hot water, each pool was a different temp - some super hot some super cold. Not enough chairs, the tubes are all different sizes not enough in rough shape. Property needs love. Truly better hotels out there. Advertised as way better than it is in my opinion. "

"I had a great experience staying at Best Western. The property was very clean and well-maintained, and definitely worth the price. From the moment I checked in, the service stood out. Ashley at the front desk was incredibly friendly, welcoming, and professional—she made the check-in process smooth and easy. Breakfast the next morning was just as impressive thanks to Diego. He was awesome—very attentive, hardworking, and clearly takes pride in his work. Everything was organized and well-kept, and his positive attitude made a big difference. Overall, great value, great service, and a clean, comfortable stay. I’d definitely come back!"

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"I found out after I left that there are free cookies for customers, but I was not able to taste them because I was not made aware by the employees. There was no body wash in the container in shower I was lucky to have a bar of soap handy. Other than that everything was great."

"Hotel is clean and updated. Staff was friendly and helpful. I do believe it needs mentioning that the available breakfast is not complimentary. They also charged $10 for parking. The parking wasn’t monitored or secured by a gate. It’s just general spaces around the building. The location of the hotel is in an awful part of town where there are countless homeless people everywhere. However, I never saw any on the hotel property. We did make sure there was nothing of value left in the car overnight. "

"They charged for parking, the poop and hot tub were dirty, the facility had a strange smell to it, there was also what looked to be like blood on the stairway."

"Did not have TV in room for entire stay. Reported this multiple times!"

"Clean room"